Jarenlange tevreden klant. Neemt alle tijd voor je en legt duidelijk uit wat voor behandeling hij aanraadt en biedt tevens keuzemogelijkheden aan met het daarbij behorende kostenplaatje.
Deskundigheid
10
Mate van luisteren
10
Algehele ervaring en zorg
9
Hygiene
10
Informatie na behandeling
10
Informatie tijdens behandeling
10
Informatie voor behandeling
10
Klantvriendelijkheid
9
Kosten verwachting?
10
Meebeslissen over behandeling
10
Voldoende tijd voor mij
10
Omgaan met angstige patienten
10
Omgang met kinderen
9
Resultaat behandeling
10
Snelheid afspraak
9
Telefonische bereikbaarheid
9
Tijd en aandacht
9
Vermijden onnodige pijn
9
Vooraf toestemming
10
9.6
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