Lassus Tandartsen Olympisch Stadion

Lassus Tandartsen Olympisch Stadion
Stadionplein 125, 1076CK Amsterdam
Neemt patiënten aan
Tandarts
9.3
Google
4.2
Zorgkaart
8.8
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Spoed 24/7 365
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Openingstijden

Openingstijden

  • arrow zondag
    9:00 - 16:00
  • arrow maandag
    9:00 - 16:00
  • arrow dinsdag
    8:00 - 21:30
  • arrow woensdag
    8:00 - 21:30
  • arrow donderdag
    8:00 - 21:30
  • arrow vrijdag
    8:00 - 21:30
  • arrow zaterdag
    9:00 - 16:00


Lassus Tandartsen is een aantrekkelijke en moderne tandheelkundige praktijk met 3 vestigingen in Amsterdam. Wij zijn gevestigd in het centrum van Amsterdam en in Amsterdam-Zuid. Ons doel is om cliënten te helpen hun gebit hun hele leven lang te behouden. Dit doen we door een combinatie van kwalitatief hoogwaardige tandheelkunde en een mensgerichte werkwijze.

Lassus Tandartsen heeft alle specialisaties in huis: naast algemene tandheelkunde kunt u bij ons ook terecht voor mondhygiëne, tanden bleken, implantologie, endodontologie, facings maar ook het plaatsen van facings, klikgebitten, kunstgebitten en beugels.

Onze praktijk aan het Stadionplein heeft in totaal 8 behandelkamers en is voorzien van een tandtechnisch laboratorium, fotostudio en relax ruimte waar u kunt bijkomen na een langdurige behandeling. 

U kunt de eerste 90 minuten gratis parkeren in de Parkeergarage AH Stadionplein.
 

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Informatie

Specialisaties

  • Algemene tandheelkunde
  • Tandvlees behandeling
  • Wortelkanaal behandeling
  • Kroon- en brugwerk
  • Mondhygiëne
  • Implantaten
  • Protheses-kunstgebit
  • Angst behandeling
  • Facings
  • Tanden bleken
  • Orthodontie
  • Kindertandheelkunde
  • Cosmetische tandheelkunde
  • Kaakgewrichtsklachten / gnathologie
  • Kleine kaakchirurgische ingrepen
  • Biologische tandheelkunde
  • Snurk specialist

Team

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Endodontoloog
BIG nummer: 79036487802
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BIG nummer: 59043986002
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Implantoloog
BIG nummer: 49032127902
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Parodontoloog
BIG nummer: 89918804202
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BIG nummer: 59922450802
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BIG nummer: 99912261002
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BIG nummer: 39927557802
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Tandarts
BIG nummer: 19023925802
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BIG nummer: 89933781002
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BIG nummer: 89919788902
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BIG nummer: 09926384002
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9.3
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BIG nummer: 49918250002
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Tandarts
BIG nummer: 99021030702
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BIG nummer: 09911224102
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BIG nummer: 69930239702
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Tandtechnicus
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Tandtechnicus
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Mondhygiënist
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Mondhygiënist
BIG nummer: 19928314679
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BIG nummer: 09929996602
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Tandarts
BIG nummer: 49917035802
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Mondhygiënist
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Praktijkmanager
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BIG nummer: 89931735002
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Faciliteiten

  • Mondhygiënist(e) aanwezig
  • Vroege afspraak mogelijk
  • Avond behandeling mogelijk
  • Toegankelijk voor rolstoelen
  • Afspraken in weekend mogelijk
  • Parkeergelegenheid aanwezig (gratis)
  • Cone beam CT-scan (3D) aanwezig
  • Spoed
9.3
4.2
8.8
waardering icon
Hanneke de Graaf 24 Jul 2019 - 10:20 Review voor de praktijk
super prettige tandarts
Duidelijke uitleg
9
Behandeltijd
8
Is deskundig
10
Aanbeveling
10
9.3
Fattah Binabdi 26 Mrt 2024 - 12:06

Really a shame There are many reasons why I write this comment, starting with the unprofessionalism in changing appointments, the doctor’s lack of understanding of the case due to her very limited experience, and not giving the patient enough time. I felt unwelcome, and on top of that, they could simply postpone your appointment. Unfortunately, they postponed the appointment and now I am in pain and they cannot receive the emergency case due to the lack of a doctor. Is it reasonable that they do not have an alternative to the doctor?they don’t even deserve one star I don’t recommend anyone
They want your money and don’t care about your health so be care about

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Fattah, we are very sorry to read that you're not satisfied with your experience. Because we can't find you under the name Fattah Binabdi we cannot find you back in the system. Would you be so kind to contact us so we can discuss this in person and solve your problem. 020 21 04 007 this will be much appreciated.

Lake Loving 22 Mrt 2024 - 16:29

I saw Doctor Jorge Caserio yesterday for tmj dysfunction that I’ve been dealing with for two years. I don’t think I have ever had someone in healthcare take so much time to hear what I have been experiencing or to explain everything that’s been happening, why, how the treatment would work, and what options I have. He showed so much kindness and patience in our appointment and really made sure that I felt confident in my understanding of the problem. It was such a relief not only to finally find help, but to find help that I can trust. Thank you so much, doc!

Frans Post 04 Mrt 2024 - 05:17

I have now been a client at Stadionplein for three years and I love the Lassus clinic. Open 7 days a week which is very convenient. Modern facility, great service. Very happy !!

Paddy Herlihy 27 Feb 2024 - 20:56

Deze Google-recensie is zonder tekst

Danny Crijnen 22 Feb 2024 - 04:57

Deze praktijk gekozen voor nieuw klikgebit omdat hij lekker dichtbij is en alles in huis heeft,....dacht ik
1e afspraak gemaakt en doorverwezen naar lassusstraat, 2e afspraak stadionplein, 3e afpraak stadionplein voor plaatsen implantaten, 4e afspraak moeten maken bij jan van galen ivm prothese aanpassing zodat ik niet 3mnd zonder ondergebit zou zitten, dit kon dus niet en weer een nieuwe afspraak over 3wkn bij jan van galen, heb nu al 3wkn geen ondergebit en nog steeds pijn, volgens mij zit er een implantaat los bel vandaag voor spoed afspraak om de implantaten te laten verwijderen weet niet of ik nog met deze praktijk verder wil niet zo blij met de gang van zaken

(Translated by Google)
I chose this practice for new click dentures because it is close by and has everything in house....I thought
Made the 1st appointment and referred to Lassusstraat, 2nd appointment at the stadium square, 3rd appointment at the stadium square for implant placement, had to make the 4th appointment with Jan Van Galen due to prosthetic adjustment so that I would not be without lower dentures for 3 months, so this was not possible and another appointment in 3 weeks at Jan Van Galen, I have had no lower dentures for 3 weeks now and still have pain, I think an implant is loose, call today for an emergency appointment to have the implants removed, I don't know if I want to continue with this practice, not very happy with the way it is going. of business

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Danny Crijnen, wat vervelend om te lezen dat u niet tevreden bent met uw ervaring bij ons en u last heeft van pijn na de behandeling . Wij nemen contact met u op om dit persoonlijk te bespreken met u en om te kijken wat we kunnen doen om dit op te lossen.

(Translated by Google)
Dear Danny Crijnen, how annoying to read that you are not satisfied with your experience with us and that you suffer from pain after the treatment. We will contact you to discuss this with you personally and to see what we can do to resolve this.

Julio Pieterse 15 Feb 2024 - 13:29

Deze tandarts is om aangeraden nette tandarts Top

(Translated by Google)
This dentist is recommended as a top dentist

Jenna Rutanen 13 Feb 2024 - 13:14

Been going for years and paid quite some money to this clinic to get my teeth fixed. Been wondering if some of these treatments have been unnecessary. During my last visit I was advised to get another root treatment on the same tooth due to an infection but after going to see another dentist I was confirmed that there was no infection just some scar tissue. You also get invoices delivered very late. Mouth specialists are good and do a good job with cleaning

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Jenna Rutanen, we are very sorry to read you're not satisfied with the advised treatments of our dentists. Our floormanager will contact you to discuss this with you in person.

felicita holsztejn 13 Feb 2024 - 08:38

Bad customer service. They seems very kind on regular stuff, but when an issue occurs, ( eg pain after a day from simple filling treatment) they are not willing to accomodate for an eventual infection check in same day not even if for a 8 year old kid that has not been eating for 24 hours because if the pain.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Felicita Holsztejn, we are very sorry to read you're not satisfied with our practice. This morning we had contact with you and offered your son a spot today. Hopefully we can resolve this problem and take away his pain. Our floormanager will contact you again to discuss this with you in person.

Iolenthe Warring 13 Feb 2024 - 08:02

Tandarts Smalhout is een hele kundige tandarts. Hij heeft mij heel goed geholpen. Het is een man die direct is , eerlijk zijn mening geeft en je tegelijk op je gemak stelt. Ik hou daar van! Top!

(Translated by Google)
Dentist Smalhout is a very skilled dentist. He helped me very well. He is a man who is direct, gives his honest opinion and at the same time puts you at ease. I love that! Top!

Daniel Markus 30 Jan 2024 - 12:08

Vermijd deze tandarts, het is echt een waardeloze organisatie.

Nu voor de 3e keer voor niets langsgekomen. Ze verzetten doorlopend afspraken en communiceren dat matig waardoor je voor niets komt. Al mijn gezinsleden hebben dit ook al meegemaakt.

De systemen zijn niet op orde. Bij binnenkomst zegt een computer waarop je je geboortedatum aangeeft dat de afspraak doorgaat. De receptionist zegt ook dat je kan gaan zitten. Als je dan na een half uur vraagt of de afspraak nog doorgaat dan blijkt de afspraak verzet. De computer was dus niet bijgewerkt en de receptionist kijkt helemaal niet in het systeem als je binnenkomt.

De tandartsen en mondhygiënisten zijn goed, maar de organisatie zelf is klungelig en kost te veel tijd en ergernis.

Ik ben weg hier.

(Translated by Google)
Avoid this dentist, it really is a worthless organization.

Now for the 3rd time I came by for nothing. They continuously reschedule appointments and communicate this poorly, meaning you end up for nothing. All my family members have also experienced this.

The systems are not in order. When you enter, a computer on which you indicate your date of birth will tell you that the appointment is going ahead. The receptionist also says that you can take a seat. If you ask after half an hour whether the appointment is still going ahead, the appointment appears to have been rescheduled. So the computer was not updated and the receptionist does not look at the system at all when you enter.

The dentists and dental hygienists are good, but the organization itself is clumsy and takes too much time and annoyance.

I'm out of here.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Daniel Markus, het spijt ons te lezen dat u en uw gezin niet tevreden zijn met onze praktijk. Wij komen graag met u in contact om dit persoonlijk met u te bespreken en te kijken naar wat hier misging. Onze excuses voor het ongemak. Onze floormanager neemt contact met u op.

(Translated by Google)
Dear Daniel Markus, we are sorry to read that you and your family are not satisfied with our practice. We would like to get in touch with you to discuss this with you personally and to look at what went wrong here. We apologize for the inconvenience. Our floor manager will contact you.

S. Kok 12 Jan 2024 - 21:44

Deze Google-recensie is zonder tekst

Bahieeldeen Shehab 04 Jan 2024 - 03:46

I went there couple of times last year and had a bad experience with the filling and the dental cleaning.

The filling wasn’t done correctly even during the next checkup they mentioned it is fine, but I had to go to another dentist to fix it.
Keep an eye on the bills especially for the dental cleaning, I was charged extra 10 mins.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Bahieeldeen Shehab, we are very sorry to read you're not satisfied with your treatment at our practice and your bill from your dental cleaning. Our floormanager will contact you to discuss this with you in person and look for a solution.

jc rocamaroon 29 Dec 2023 - 10:07

Deze Google-recensie is zonder tekst

Lida Veenstra 20 Dec 2023 - 13:46

Waardeloze praktijk en tandarts zegt ook nog eens dat ik altijd wat had. Terwijl de mondhygiëniste mij gelijk gaf!
Nooit voor een oplossing gezocht! Totaal niet aan te raden en al helemaal niet de heer Smalhout!!
Steekt had niet in eigen boezem maar geeft patiënt de schuld. Walgelijk.

(Translated by Google)
Worthless practice and dentist also says that I always had something. While the dental hygienist agreed with me!
Never looked for a solution! Not recommended at all and certainly not Mr. Smalhout!!
It was not his own fault but he blamed the patient. Disgusting.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Lida Veensta, het spijt ons te lezen dat u niet tevreden bent met onze praktijk. Het is al even geleden sinds wij u voor het laatst hebben gezien/gesproken, maar mocht u toch nog vragen hebben dan bespreken wij deze graag met u persoonlijk. Wij wensen u het beste. Met vriendelijke groet, Lassus Tandartsen

(Translated by Google)
Dear Lida Veensta, we are sorry to read that you are not satisfied with our practice. It has been a while since we last saw/spoke to you, but if you still have any questions, we would be happy to discuss them with you personally. We wish you the best. Kind regards, Lassus Dentists

yue shu 19 Dec 2023 - 06:45

I strongly advise against this dentistry factory because the have some people working here who are just the dentist version of dr death. My implant fell and after few useless consultations finally one implantologist put it back on( lots of pain and x-rays in the meantime while pregnant) the same implantologist told me that his colleagues who made the implant made some mistakes, and I can’t use it to chew food otherwise it risks to fall again. This is already outrageous and I can’t redo it or it causes me more problems, what he can do was to fill the gap of the implant to avoid tooth decay caused by the ill placed implant so I did. After a week I was in pain, I went back for the pain and another dentist I met before( she is the one who no matter what problem you have do a x-ray as default) than she proceeded to tell me that the teeth where her colleague did a filling needed a root canal treatment and she was almost sure that it was the problem, from my past experience with her I was not convinced of her diagnosis, even though I was in a lot of pain I need to go abroad the same day I decided not to proceed for a gut feeling that she was wrong. She told me any dentist I would go would tell me same diagnosis, the next day I booked a dentist in Italy, he told me I was right because the pain was caused by a huge tooth decay in another teeth, and I was so big that he didn’t need an X-ray to see it( he told me pregnant women shouldn’t do X-ray when it’s not strongly necessary like my case) he treated it and the pain was gone. I strongly advice the Lassus management to check was this woman is doing because she is very confronting and she is not able to do her job. How can you miss a huge tooth decay and just randomly do unnecessary X-ray to people.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Yue Shu, we are very sorry to read you are not satisfied with our practice twice now. This is not the service you should expect from us, our sincere apologies. Our floormanager will contact you to discuss this with you in person and look for a solution.

Kostas Pavlidis 10 Dec 2023 - 20:59

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Kostas Pavlidis, naar aanleiding van uw beoordeling komen wij graag met u in contact om te praten over uw ervaring in onze praktijk. Gezien het aantal sterren is er veel ruimte voor verbetering. Wilt u dan ook contact opnemen met onze praktijkmanager via info@lassus.nl. Dit wordt door ons zeer gewaardeerd.

(Translated by Google)
Dear Kostas Pavlidis, based on your review, we would like to get in touch with you to discuss your experience in our practice. Considering the number of stars, there is a lot of room for improvement. Please contact our practice manager via info@lassus.nl. We greatly appreciate this.

Deb Regoli 03 Dec 2023 - 14:45

It has been now 1 year since my first time at Lassus Tandartsen.
I highly recommend the dental hygienist Amsal Muric.
I was fighting per years with a gum disease where some experts were also considering a possible surgery.
Amsal solved- not just the problem of my gum - but also he understood what I needed to do in order to keep healthy and in balance my gum.
Still can’t believe that this is real!
Thank you very much Amsal!!

Oliwia Pinkowska 20 Nov 2023 - 22:13

Mijn klacht is netjes verholpen vandaar pas ik mijn review aan.

(Translated by Google)
My complaint has been resolved properly, which is why I am adjusting my review.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Oliwia Pinkowska, wij begrijpen dat het erg vervelend is dat u voor een consult kwam en er uiteindelijk niet behandeld is. Aan de andere kant ook fijn dat uw spalk nog in orde was. Onze behandelaar heeft echter wel tijd vrijgemaakt in haar agenda om u te zien. Wij hebben u geprobeerd te bellen om dit met u te bespreken en te kijken naar een oplossing. Tot op heden is het helaas nog niet gelukt om contact met u te krijgen. Wij wachten geduldig af en horen graag van u.

(Translated by Google)
Dear Oliwia Pinkowska, we understand that it is very annoying that you came for a consultation and ultimately were not treated. On the other hand, it's also nice that your splint was still fine. However, our practitioner has made time in her agenda to see you. We have tried to call you to discuss this with you and look for a solution. Unfortunately, we have not been able to contact you yet. We will wait patiently and look forward to hearing from you.

Nahed El Huni 17 Nov 2023 - 12:18

I’m not usually one to leave reviews but wanted to say thank you to Amsal for restoring my confidence in dental hygienist treatments. I was referred to Amsal after a painful experience with another hygienist which left me with a sore mouth for days and put me off booking further sessions. I was very nervous on my first appointment with Amsal but he immediately put me at ease, constantly checking in with me during the treatment to see if I was pain free and by the end of a thorough teeth cleaning treatment I was amazed at how painless it was. My second appointment with Amsal, I can honestly say that I almost fell asleep in the chair - not a pretty sight! - but that is testament to Amsal’s skills and professionalism. Thank you!

Adam MC GOLDON 04 Nov 2023 - 20:54

Deze Google-recensie is zonder tekst

Sonali Mittal 19 Okt 2023 - 06:56

I got my old crown changed. It was a very good and professional experience. My treatment was done by Nicole and she is very efficient in her work. My gums were not damaged and the crown fits perfectly.

Marta Lina Thomassen 15 Okt 2023 - 11:09

Zeer tevreden over de service en tandarts Smalhout, ik durfde al jaren niet meer te lachen en had last van erosie door tandenknarsen en wilde graag een opknapbeurt voor mijn voortanden, dus 2,5 uur en een bonus gevulde hoektand later kon ik met een mooi gebit weer naar buiten!

(Translated by Google)
Very satisfied with the service and dentist Smalhout, I had not dared to smile for years and suffered from erosion due to teeth grinding and wanted a makeover for my front teeth, so 2.5 hours and a bonus filled canine later I was able to have beautiful teeth back outside!

Katy T 01 Okt 2023 - 16:09

I had a failure of implant procedure, lots of pain and swelling as a result...
I would never recommend!
NOTE 2: Lassus responded to my comment by calling me asking for further details and unfortunately again they disappear.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Katy T, we are very sorry to read that you're not satisfied with your latest treatment and you have/had pain because of that. Our sincere apologies. We really want to find out what went wrong and look for a solution. Could you be so kind to contact us via info@lassus.nl of via 020 21 04 007? This will be very much apriciated by us.

Johnny Blogg 11 Sep 2023 - 11:22

Bij mijn eigen tandarts had men geen 15 minuten tijd voor kijken naar een noodgeval=afgebroken hoektand.
Lassus stadionplein gebeld meteen afspraak geregeld en een aardige en kundige tandarts heeft de hoektand gelijmd en mij meteen mogelijke andere oplossingen uitgelegd.
Zo hoort het !
Nieuwe en blije patiënt geworden

(Translated by Google)
My own dentist did not have 15 minutes to look at an emergency = broken canine tooth.
Called Lassus stadium square, immediately arranged an appointment and a nice and knowledgeable dentist glued the canine tooth and immediately explained to me possible other solutions.
That's the way it should be !
Became a new and happy patient

Diana Vdovenko 31 Aug 2023 - 16:49

Had a bit of an issue with mixed times and communication

Aicha B B 30 Aug 2023 - 18:01

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Aicha B B, Het spijt ons te lezen dat u niet tevreden bent met onze service. Helaas kunnen we je niet vinden in ons systeem onder deze naam. Zou u zo vriendelijk willen zijn contact met ons op te nemen via info@lassus.nl of via 020 210 4007 zodat onze praktijkmanager dit kan bekijken en persoonlijk met u kan bespreken? Dit wordt door ons zeer gewaardeerd.

(Translated by Google)
Dear Aicha B B, We are sorry to read that you are not satisfied with our service. Unfortunately we cannot find you in our system under this name. Would you be so kind as to contact us via info@lassus.nl or via 020 210 4007 so that our practice manager can view this and discuss it with you personally? We greatly appreciate this.

Sofiya Hodovanska 24 Aug 2023 - 15:30

I am very happy with the dental cleaning done by Filipa and dental treatment done by Ruben. Also, the girls from the reception are very friendly. Special thanks for Hajar and Filipa for finding time for me even if i was late today.

alessandro agostini 23 Aug 2023 - 22:01

this practice is good for basic treatments (oral hygiene), but for more complex operations, they

I had a cavity and their recommendation was to remove the tooth. I went to another Lassus location, and they shared the same recommendation.

I then tried 2 different deal practices, who were puzzled by Lassus' recommendation and one of them promptly fixed the issue with a root canal

Luckily I didn't follow the initial recommendation

The problem with Lassus is their dentists are young, overworked and rarely gentle when touching the mouth

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Alessandro Agostini, we are very sorry to read that you are not satisfied with our dentist. They adviced you a long term solution, which they think would be the best for you. All our dentist are qualified to make these discisions, regardless of their age. Our apologies if this did not come across that way. We would like to get in touch with you to discuss this with you in person. Our floormanger will contact you.

jyoti kattani 12 Aug 2023 - 08:53

I had multiple bad experiences here. I would not recommend this place to a fellow expat.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Jyoti Kattani, We are sorry to read that you are not satisfied with our service. Unfortunately, we can't find you in our system under this name. Would you be so kind as to contact us via info@lassus.nl or via 020 210 4007 so that our practice manager can look into this and discuss it with you personally? This is very much appreciated by us.

Kat 10 Aug 2023 - 11:43

My experience with this place is absolute horrid.
Poor quality, not being able to do the right diagnosis, using an old X-Ray. But billing you fast.
Finally I came to the decision my family deserves a better place. BTW expensive looking waiting room does not mean you will receive good quality service. Shame on you!

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Katerina Connor, We are sorry to read that you are not satisfied with our practice. That is absolutely not the intention. We would like to start the conversation with you. We will forward your review to our practice manager, who will contact you personally.

dve kaki 18 Jul 2023 - 11:20

I must say I am impressed by the care and quality of your work! I was lucky to meet Dr. Enrique Rikken who fixed my problem in a matter of minutes! A problem many dentists didn’t understand let a lone handle! I am forever thankful, he is a true doctor! Great clinic, am staying with you for life🙌🙏

Ezgi Sayli 11 Jul 2023 - 18:14

I’ve been going to this place for 3+ years now. When I had a sudden toothache in early June, I had to see a dentist (different from whom I used to see as she was on annual leave). She had x-rays and said that I can go back home as it could be my gums and I need to clean my teeth better. 2 weeks later I had a very serious pain and went there again with an emergency appointment and same dentist saw me. She again said that it could be gum inflammation and I had to see my hygienist on Monday. The pain was terrible and I waited until Monday, counting minutes. I went to see my hygienist and the first thing she said that gum inflammation can not make that much pain so it should be something else - meaning I was in pain all weekend for nothing :( And they said they have nothing to do. I left there and just went to a random dentist. In 5 minutes they said it was the inflammation and I need to have a root canal treatment and start antibiotics. I'm really sorry about their “we don’t know how to help you” approach. My pain is now over thanks to other dentist's diagnosis. I won't be going to the Lassus any more.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Ezgi Sayli, we are very sorry to read that you're not satisfied with your visit to our practice. With all the specializations in-house we should be able to help and diagnose our clients properly. We are very sorry if we didn't. Could you be so kind to contact us via info@lassus.nl or via 020 21 04 007 so we can find out what happend? This will be very much appreciated by us.

Gaatje Niksaan 06 Jul 2023 - 11:50

Zeg je voor het eerst in ruim 15 jaar een afspraak af omdat er code rood stormwaarschuwing is, krijg je per email een bevestiging met meteen de dreiging dat ze de volgende keer dat je (in hun ogen te laat) afzegt een rekening krijgt. En baas van die tent (Thomas Rietrae) maar in interviews vertellen dat hij de benadering van patienten zo belangrijk vindt. Denk dat dat ooit zo nobele doel door de opschaling naar commerciële tandartsfabriek met miljoenenomzet een beetje uit het oog is geraakt, ook als je naar de rest van de recensies kijkt.

(Translated by Google)
If you cancel an appointment for the first time in over 15 years because there is a code red storm warning, you will receive a confirmation by email with the immediate threat that they will receive a bill the next time you cancel (in their eyes too late). And the boss of that place (Thomas Rietrae) says in interviews that he finds the approach to patients so important. I think that this once noble goal has been somewhat lost sight of due to the scaling up to a commercial dental factory with a turnover of millions, even if you look at the rest of the reviews.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste heer, mevrouw, graag komen wij met u in contact om dit verder op te lossen. Indien het de 1e keer is dat u een afspraak binnen 48 uur afzegt, hadden er inderdaad geen kosten in rekening mogen worden gebracht. Ook wordt er rekening gehouden met bijzondere omstandigheden. Kunt u een e-mail sturen met uw naam en geboortedatum naar info@lassus.nl met uw verhaal?

(Translated by Google)
Dear Sir or Madam, we would like to get in touch with you to resolve this further. If it is the first time that you cancel an appointment within 48 hours, no costs should indeed have been charged. Special circumstances are also taken into account. Can you send an email with your name and date of birth to info@lassus.nl with your story?

Dennis Kramer 06 Jul 2023 - 09:21

Had my dentist appointment yesterday with Canan Ozturk. Highly recommend her! Very friendly and overall great experience.

Kimberly F. 28 Jun 2023 - 15:55

Vandaag geholpen door tandarts Canan Ozturk die vandaag in de mondhygieniste rol zat. Nog niet eerder is er zo grondig en goed schoongemaakt! Mijn tanden zagen er fantastisch uit, grote complimenten. The set standard is high^^ Thanks!

(Translated by Google)
Helped today by dentist Canan Ozturk who was in the dental hygienist role today. Never before has cleaning been so thorough and thorough! My teeth looked fantastic, big compliments. The set standard is high^^ Thanks!

Maria Cecilia Martina 27 Jun 2023 - 14:33

Despite the fact that this is a very expensive dental practice, I continued going especially because of the mouth hygienist treatment which is good. However, if you cancel an appointment one day before the agreed date, they charge you because you should cancel 2 days in advance. I think people are trained here, above anything else, to contribute to make of the practice a very profitable business at any cost. This is a very inappropriate approach.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Maria Martina, we apologize for any dissatisfaction you may have experienced with our practice. We are sorry that you felt this way, as it was never our intention to create an unpleasant experience for you. These house rules are there so that we have time to schedule another appointment for other clients.
If this happens for the first time, we never charge, because we understand that this can always happen. Our most priority is to ensure that you receive the highest level of care possible, and we are genuinely interested in addressing your concerns. We have taken note of your review and will promptly share it with our practice manager. They will personally reach out to you to discuss your feedback in detail and understand the circumstances surrounding your experience.

(Vertaald door Google)
Beste Maria Martina, onze excuses voor het eventuele ongenoegen dat u heeft ervaren in onze praktijk. Het spijt ons dat u zich zo heeft gevoeld, aangezien het nooit onze bedoeling was om u een onaangename ervaring te bezorgen. Onze hoogste prioriteit is ervoor te zorgen dat u de best mogelijke zorg krijgt, en we zijn oprecht geïnteresseerd in het aanpakken van uw zorgen. We hebben kennis genomen van uw beoordeling en zullen deze zo spoedig mogelijk delen met onze praktijkmanager. Zij zullen persoonlijk contact met u opnemen om uw feedback in detail te bespreken en de omstandigheden rond uw ervaring te begrijpen.

(Translated by Google)
Dear Maria Martina, we apologize for any dissatisfaction you may have experienced with our practice. We are sorry that you felt this way, as it was never our intention to create an unpleasant experience for you. These house rules are there so that we have time to schedule another appointment for other clients.
If this happens for the first time, we never charge, because we understand that this can always happen. Our most priority is to ensure that you receive the highest level of care possible, and we are genuinely interested in addressing your concerns. We have taken note of your review and will promptly share it with our practice manager. They will personally reach out to you to discuss your feedback in detail and understand the circumstances surrounding your experience.

(Translated by Google)
Dear Maria Martina, we apologize for any dissatisfaction you may have experienced in our practice. We are sorry that you felt this way as it was never our intention to give you an unpleasant experience. Our top priority is to ensure you receive the best care possible, and we are sincerely interested in addressing your concerns. We have taken note of your review and will share it with our practice manager as soon as possible. They will contact you personally to discuss your feedback in detail and understand the circumstances surrounding your experience.

Susan Taing 21 Jun 2023 - 09:37

My family (2 kids and parents) have been going to this practice since we moved to Amsterdam from the US almost 4 years ago. I initially loved it because it was super clean and the office was sleek and after seeing a couple of different ones, I found a dentist I really liked for my family. But sadly, I'm going to leave the practice and want to share my very uneven experience.

The positives: (1) good hours including weekend hours; (2) very clean office; (3) employees are fluent in English.

Negatives: As others have said, it's nearly impossible to reach them. I've waited for over an hour while the message repeatedly told me that I'm #1 in line so someone would get to me soon. I think that's the standard message, so don't believe that you're actually the next in line. They've also messed up a few things over the years, which I was willing to overlook, but the last month of trying to contact them, leaving messages to be called back when I finally did reach someone and actually never getting called back have been too much and I'm going to leave the practice. But watch out! They own many practices around the city that are not branded Lassus, so do ask your practice if they're owned by them or in the same group. I think the group has gotten too large and corporate and can't handle the volume of customers, and as a result, the quality of care is not very good (from the actual dentistry, to the customer service).

My particular bad experiences: (1) the dentist said that because I had a slight gap between my molars that resulted in getting food stuck, she would put a patch to make the space smaller. She did that - it fell out 2 days later. I didn't bother to get it repatched because I didn't think I needed it in the first place. (2) They messed up my father's implants and to fix it have proposed removing another tooth to place yet another implant. When I tried to ask questions, I was rushed and told I'd receive a call to discuss - I've been trying to follow up with no return call. (3) My son's two front teeth fell out over a year ago and one started to grow in funny. During his checkup a year ago, I asked about it and was told to not worry, but on his checkup a month ago, we were told that it needs to be removed quickly as it's an extra tooth. We were rushed out again and told we would receive a call to discuss plans and schedule an appointment. Since it's something I understood needs to happen soon, I've been calling every few days for the last month leaving messages to explain the situation and asking to receive a call back. None has come. This is the lack of customer care that I'm referring to, and has lead our family to decide to look for a practice that is more caring.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Susan Taing, firstly, thank you for your kind words. We are deeply sorry to hear that you are otherwise dissatisfied. It is unfortunate that you are considering leaving the practice. It is certainly not our intention for you to have such an unpleasant experience. Our primary goal is to provide you with the best possible care.

We will personally reach out to you to discuss your feedback and investigate what happened. We apologize for any shortcomings in customer service and care that you have experienced. Our aim is to resolve any issues together and find a satisfactory solution.

S S 13 Jun 2023 - 19:45

Ze melken je uit met geborgen kosten!

Wat een simpele controle moest zijn werd een hoge rekening. 3D scan hier, standaard tandenpoets praat daar. Het resultaat: er is niets aan de hand, ziet er allemaal goed uit. Met deze gebeurtenis in het achterhoofd kom ik afgelopen week weer op controle en geef ik aan dat de aanpak van de vorige keer niet bevallen is. Dit wil ik deze keer graag voorkomen door geslagen te ijs te komen en adhode en prijs te zeggen wat ze kunnen doen. Alles daar buiten moeten ze aangeven. En wat zie ik op de rekening? Weer geborgen kosten!

Normaliter wanneer je een dienst levert moet je transparant zijn over kosten, al helemaal als je klant daar om vraagt.

Ik ben jullie echt beu. Lieve lezer, als je dit lees: ga aub naar een andere tandarts.

ps: dit is mijn eerste (en waarschijnlijk enige) review ooit. Triest dat ik dit moet doen.

(Translated by Google)
They milk you for salvaged costs!

What was supposed to be a simple check turned into a large bill. 3D scan here, standard toothbrush talk there. The result: nothing is wrong, everything looks good. With this event in mind, I came back for a check-up last week and indicated that I was not satisfied with the approach I took last time. I would like to prevent this this time by being shocked and telling them exactly what they can do. They have to declare everything outside of that. And what do I see on the bill? Costs saved again!

Normally when you provide a service you must be transparent about costs, especially if your customer requests it.

I'm really tired of you guys. Dear reader, if you read this: please go to another dentist.

ps: this is my first (and probably only) review ever. Sad that I have to do this.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste S S, wat vervelend om te lezen dat u dit zo naar heeft ervaren. Het spijt ons en dit is natuurlijk niet onze bedoeling. Zou u zo vriendelijk willen zijn om contact met ons op te nemen via info@lassus.nl of via 020 210 4007? Dan kunnen wij dit persoonlijk met u bespreken en kunnen we kijken wat er aan de hand is.

(Translated by Google)
Dear S S, how sad to read that you had such a bad experience. We are sorry and this is of course not our intention. Would you be so kind to contact us via info@lassus.nl or via 020 210 4007? We can then discuss this with you personally and see what is going on.

Mario Martín Balaguer 11 Jun 2023 - 15:09

I am writing to express my utmost disappointment and frustration with the dental services provided by Lassus Tandartsen Olympisch Stadion. My experience at this clinic has been nothing short of a nightmare, and I feel compelled to share my ordeal with you.

Initially, I decided to switch my dentist from Lassus Orthodontie to Lassus Tandartsen Olympisch Stadion, hoping for a more responsible and professional approach to my dental care. Regrettably, my expectations were shattered from the very beginning. Despite the initial promises of assistance, the dentist and another orthodontist in the clinic failed to deliver on their commitments.

To begin with, they initiated my treatment by ordering an Invisalign pack. However, each visit to the clinic resulted in nothing but a hefty charge of 100 euros, with no tangible progress or resolution to the issues at hand. It quickly became apparent that my treatment was not progressing as planned, yet the dental professionals at Lassus Tandartsen Olympisch Stadion displayed a shocking lack of concern or willingness to take appropriate action.

Furthermore, upon completion of the Invisalign treatment, I was left completely abandoned and without the necessary attention I deserved due I had to change the crowns that they broke and finish the post treatment. The dentist, who was supposed to address my concerns and fix the numerous broken implants, turned a blind eye to my situation. This is a clear violation of professional ethics and an utter disregard for patient care. I entrusted them with my dental health, only to be met with negligence and incompetence.

After enduring three years of disappointment and false hope, I have finally come to the difficult decision of cutting ties with Lassus Tandartsen Olympisch Stadion. Unfortunately, this means that I have lost a staggering amount of 6000 euros invested in this clinic. Moreover, I am now forced to start my dental treatment from scratch at another facility, following the recommendations provided by professionals who understand the extent of the damage caused by Lassus Tandartsen Olympisch Stadion.

In conclusion, my entire experience with Lassus Tandartsen Olympisch Stadion has been nothing short of a traumatic and costly ordeal. The lack of professionalism, accountability, and basic care exhibited by the dental team has left me deeply dissatisfied and disillusioned. I strongly urge you to address these serious concerns and take appropriate action to prevent others from falling victim to this unscrupulous establishment.

I sincerely hope that my complaint will serve as a wake-up call for Lassus Tandartsen Olympisch Stadion to improve their standards of patient care and to rectify the damage they have caused. As a consumer seeking quality dental services, I deserve nothing less.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Mario Balaguer, we are very sorry to read that you are not satisfied with our practice. It is of course not the intention that you have experienced it so unpleasantly. Our main goal is certainly to provide you with the best possible care. We will forward your review to our practice manager, who will contact you to discuss your review personally and to see what happened.

Merel Plantema 08 Jun 2023 - 20:47

Deze Google-recensie is zonder tekst

Brigit Biersteker 08 Jun 2023 - 17:28

Ik ben zeer ontevreden over Lassus. Ik had gebeld om een afspraak te maken om mijn spalk te verwijderen en specifiek laten weten dat dit is waar ik voor wilde komen, en gevraagd of dat mogelijk was. Dat was akkoord, er werd een afspraak ingepland.

Vervolgens kom ik aan bij de tandartsassistente die direct aangeeft dit niet te willen doen. Ik ben dus voor niets gekomen, en tot mijn verbazing heb ik voor het verspillen van mijn tijd door Lassus ook nog eens een onterechte rekening ontvangen. Mijn bezwaar hierop werd genegeerd, en er werd zelfs geclaimd dat ze het bezwaar niet hadden gezien, wat volgens hun eigen financiële afdeling niet klopte, het was wel ingezien en afgewezen. Vervolgens gedwongen een rekening plus onterechte incassokosten moeten betalen.

(Translated by Google)
I am very dissatisfied with Lassus. I had called to make an appointment to remove my splint and specifically let them know that this is what I wanted to come in for and asked if that was possible. That was agreed, an appointment was scheduled.

I then arrive at the dental assistant who immediately indicates that she does not want to do this. So I came for nothing, and to my surprise I also received an unfair bill for wasting my time by Lassus. My objection to this was ignored, and it was even claimed that they had not seen the objection, which according to their own finance department was incorrect, it had been seen and rejected. Then forced to pay a bill plus unjustified collection costs.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Birgit Biersteker, wij vinden het vervelend om te lezen dat u zeer ontevreden bent met onze praktijk. Wij sturen uw review door naar onze praktijkmanager, zij neemt contact met u op om uw review persoonlijk met u te bespreken.

(Translated by Google)
Dear Birgit Biersteker, we are sorry to read that you are very dissatisfied with our practice. We will forward your review to our practice manager, who will contact you to discuss your review with you personally.

Jacqueline De Boer 07 Jun 2023 - 22:54

Deskundigheid en prettige sfeer.

(Translated by Google)
Expertise and pleasant atmosphere.

Ben Naylor 31 Mei 2023 - 14:28

Ik heb Nicole Bleeker als tandarts voor het afgelopen twee+ jaar, en ik ben echt tevreden. Ik heb een geschidenis van moielijke tandzorg (fillings, kronen, etc). Bij andere tandarts, had ik de gevoel dat ik wordt beordelt door dit pech, en dat maakt het echt moeilijk om plezier te vinden om naar de tandarts te gaan - Maar met Nicole is dat echt helemaal anders. Zij heeft geduld om mijn vragen te beantworden, en om mij komfortabel to laten voelen. Op het gelijke tijd, zij is direct en ze laat me weten wat ik moet doen, en wat ik kan verwachten van de toekomst (dit vind ik ook prettig). Zij maakt echt een verschil in mijn leven, en ben ik erg dankbaar.

(Translated by Google)
I have had Nicole Bleeker as my dentist for the past two+ years, and I am really satisfied. I have a history of difficult dental care (fillings, crowns, etc). With other dentists, I had the feeling that I am being judged by this bad luck, and that makes it really difficult to find pleasure in going to the dentist - But with Nicole it is completely different. She has the patience to answer my questions and make me feel comfortable. At the same time, she is direct and she lets me know what to do, and what to expect from the future (I like this too). She really makes a difference in my life, and I am very grateful.

Caio Mazzi 18 Mei 2023 - 13:36

Went there for an emergency with a broken tooth, they patched in 10 min and it broke 2 hours later. Price was 110 euros -- update: changed rating from 1 to 5 stars as the clinic called me, argued it was temporary patch which can sometimes brake quickly, not meant to last but used only to bridge the time until full treatment. They offered a partial refund. I was impressed by their follow up and concern.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Caio Mazzi, we are very sorry to read that the restoration of your tooth already broke. We sent your review to our practice manager Vanessa, she is going to look into it en reach out to you to discuss this with you in person and look for a solution.

Lia Plat 17 Mei 2023 - 12:58

Waardeloze service.

(Translated by Google)
Lousy service.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Lia Plat, wij vinden het jammer om te lezen dat u niet tevreden bent met onze service. Wij hebben vandaag al contact met u gehad en kunnen op dit moment helaas niks voor u betekenen wat betreft het probleem. Mocht u toch nog vragen hebben dan kunt u ons bereiken via info@lassus.nl of via 020 21 04 007.

(Translated by Google)
Dear Lia Plat, we are sorry to read that you are not satisfied with our service. We have already contacted you today and unfortunately we cannot help you with the problem at this time. If you have any questions, you can reach us via info@lassus.nl or via 020 21 04 007.

Raluca Matei 09 Mei 2023 - 13:50

I had a lovely intake consultation with Lassus Tandartsen Olympisch Stadion. Clear and complete advice and great customer service. Didn't follow through with the treatment for unrelated reasons, but I would definitely go back.

Mark Ogertschnig 06 Mei 2023 - 21:06

Ik kom al jaren bij Lassus Stadionplein. Wat een fantastisch team. Mondhygieniste Kyana is grondig en heel goed en zorgzaam. Tandarts Nicole controleert en verbetert mijn gebit. Specialistische werkzaamheden zijn ook in huis. Ik ben van mijn tandarts angst af. Ik kan eenvoudig via de mail afspraken boeken, krijg kalender invited ingeschoten. De afhandeling doen ze rechtstreeks met mijn zorgverzekeraar. Kortom, een tandartspraktijk waar je nooit meer weggaat.

(Translated by Google)
I have been coming to Lassus Stadionplein for years. What a fantastic team. Dental hygienist Kyana is thorough, very good and caring. Dentist Nicole checks and improves my teeth. Specialist work is also done in-house. I have gotten rid of my fear of the dentist. I can easily book appointments via email and receive an invited calendar. They handle this directly with my health insurer. In short, a dental practice where you will never leave.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Mark Ogertschnig, Wat geweldig om te horen dat u zo tevreden bent :-). We zullen het doorgeven aan Kiyana en Nicole.

(Translated by Google)
Dear Mark Ogertschnig, How wonderful to hear that you are so satisfied :-). We will pass it on to Kiyana and Nicole.

Marieke Kleinpenning 05 Mei 2023 - 23:07

Professioneel en servicegericht

(Translated by Google)
Professional and service-oriented

Black Sheep 03 Mei 2023 - 12:23

Fantastische tandartsenpraktijk. De wachtkamer is al een feest om in te verblijven. Geen kille witte ruimte maar een huiskamer met de leukste stoelen, loungebanken en een prachtig uitzicht. Het personeel is erg vriendelijk.
Tandarts Nicole is kundig, professional en enthousiast.
Ze denkt met haar patiënten mee. Alles onder één dak.
Geen lange wachttijden en en een grote plus dat je ook in de weekenden en avonden terecht kan. Alles is keurig schoon, inclusief de toiletten.
Ik raad Lassus tandartsen ten zeerste aan.☆☆☆☆☆

(Translated by Google)
Fantastic dental practice. The waiting room is already a treat to stay in. Not a cold white space, but a living room with the nicest chairs, lounge sofas and a beautiful view. The staff is very friendly.
Dentist Nicole is skilled, professional and enthusiastic.
She thinks along with her patients. All under one roof.
No long waiting times and a big plus that you can also go during weekends and evenings. Everything is very clean, including the toilets.
I highly recommend Lassus dentists.☆☆☆☆☆

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Black sheep, Bedankt voor de 5 sterren wat geweldig om te horen dat u het zo'n feest vind :-). We zullen het doorgeven aan Nicole!

(Translated by Google)
Dear Black sheep, Thank you for the 5 stars, how wonderful to hear that you think it is such a party :-). We will pass it on to Nicole!

landi 20 Apr 2023 - 11:52

I arrived at the appointed time, but waited about half an hour, after 30 mins finally got my turn, the doctor tried to push me to finish as quickly as possible. And as a tandarts, her nails were very long, and with nail decorations!!!! I would like to make teeth crown, and asked the price, the doctor told me one crown for 900 euros in the beginning, , and later,,, she said one for 800 euros, which is very big difference!!!!!

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Landi Zhao, we are sorry that you had to wait so long and that you are not satisfied. We would be happy to discuss the bill with you and discuss your review with you in person. Unfortunately, we can't find you in our system under this name. Would you like to contact our practice manager via info@lassus.nl? This will be very much appriciated by us. We hope to speak to you soon.

Miss B 15 Apr 2023 - 16:19

Ik ben bij Ruben Blijdorp geweest. De eerste keer composiet zetten was het een hele andere kleur dan de rest van mijn tanden en was de vorm niet mooi. Dit werd toen weggehaald waarbij ik vroeg om de hoek van mijn tand bij te vullen zodat mijn voortanden symmetrisch werden. Het resultaat was twee totaal verschillende voortanden waarbij eentje veel korter is dan de andere, en vervolgens krijg ik van hem te horen dat het mijn schuld was omdat ik niet heb aangegeven dat ik het recht wou en dat mijn tanden zelf scheef waren en het nu door de hoek meer opvalt. Mijn doel was symmetrische voortanden, dat heb ik ook gezegd… het hoe en wat dacht ik aan de tandarts over te laten. Ik ga het ergens anders laten corrigeren maar dit vind ik heel jammer nu, mijn tanden zien er veel schever uit dan oorspronkelijk terwijl ik dat juist wou oplossen. Niet aan te raden

(Translated by Google)
I visited Ruben Blijdorp. The first time I put composite, it was a completely different color than the rest of my teeth and the shape was not nice. This was then removed and I asked for the corner of my tooth to be filled so that my front teeth became symmetrical. The result was two completely different front teeth, one of which is much shorter than the other, and then I am told by him that it was my fault because I did not indicate that I wanted it straight and that my teeth themselves were crooked and that it was now due to the corner is more noticeable. My goal was symmetrical front teeth, that's what I said... I thought I'd leave the how and what to the dentist. I'm going to have it corrected somewhere else, but I think this is a shame now, my teeth look much more crooked than originally, while I wanted to solve that. Not recommended

Ala 07 Apr 2023 - 13:02

Went for a cleaning but have had fillings and crowns done at the Olympische Stadion locations. Great dentists and hygienists. The selection of days and hours is also great; 7 days a week until 10pm. Would highly recommend.

Nathalie 06 Apr 2023 - 15:26

Ik heb voor Lassus tandartsen gekozen omdat ze alles in één hebben. Het zijn professionals en er is een uitstekende communicatie tussen de verschillende specialisaties als dat nodig is. Ze nemen de tijd om naar je te luisteren, ik voelde mij echt gehoord. Ik ben bang voor de tandarts en voelde me op mijn gemak en serieus genomen. Ik heb een tandvleestransplantatie gehad en heb facings laten plaatsen. Het was voor mij een heel grote ingreep, waar ik heel goed doorheen ben geholpen. Ik kan Lassus tandarsten absoluut aanbevelen en in het bijzonder Hesther Robbe.

(Translated by Google)
I chose Lassus dentists because they have everything in one. They are professionals and there is excellent communication between the different specializations when necessary. They take the time to listen to you, I really felt heard. I am afraid of the dentist and felt comfortable and taken seriously. I had a gum transplant and had veneers placed. It was a very major operation for me, and I was helped through very well. I can absolutely recommend Lassus dentists and in particular Hesther Robbe.

Tikhon Scherbakov 21 Feb 2023 - 13:04

Never again for cleaning.
1) Airflow cleaning was scheduled
2) a couple of times appointments moved on their side "because of doctors availability"
3) no airflow cleaning happen, instead, some student-looking lady was scrapping my teeth MANUALLY and now I fill them way more sensitive and she was saying that airflow cleaning will be the last part, but afterwards, it turned out to be broken
4) lady at a desk even haven't apologized for such a fail from their side
BONUS: I was replacing retainer with overnight mouth guard there and doctor told: "for better experience I'll cleaned your teeth a bit" (took her 3 mins of time) and I received an invoice of 80 euro for that (the same cost you pay for 30 minutes long airflow cleaning)

UPDATE: as you can see in the review reply from the "company" they were aiming to understand the situation, called me & offered a free appointment for cleaning with airflow. Yes, it was canceler a couple of times for both my company and myself, but it was never communicated that I will receive an invoice for it. Now they are claiming that they never offered a free cleaning. Dear customer support, you can read my first row of this review and understand that I WILL NOT PAY A CENT to have a cleaning with your awful services, attention, and way of communication both on the hygienists and customer service side. Think twice before going here

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Tikhon Scherbakov, we are sorry to read that you are unsatisfied with our services. Via this way we would like to offer our sincere apologies for moving around your appointment. We fully understand that you have made time for this and that your time is valuable. Also our sincere apologies that the airflow was broken, unfortunately we found out about this too late. Furthermore, we like to emphasize that your dental hygienist is no student. Our floormanager will contact you, to discuss this review and your invoice with you in person.

sara toukha 30 Jan 2023 - 11:59

Sinds kort ben ik bij Amsal onder behandeling en wat een topper is dat als mondhygiënische! Raad hem echt iedereen aan. Luistert heel goed naar je klachten en neemt de tijd voor je!

(Translated by Google)
I have recently been receiving treatment from Amsal and what a great dental hygienic practitioner! Really recommend him to everyone. Listens very carefully to your complaints and takes the time for you!

Lisette Kolenbrander 30 Jan 2023 - 11:20

Zojuist bij Amsal Muric geweest voor behandeling. Wat een verademing. Jaren tegenop gezien en zoveel last van behandelingen. Nu blij, opgelucht en lekker fris de behandelkamer uitgelopen. Zoveel kunde, rust en een goed gevoel. Wist niet dat dit kon als je bij de mondhygiënist vandaan kwam. Echt een enorme aanrader!

(Translated by Google)
Just went to Amsal Muric for treatment. What a relief. I've been dreading it for years and suffering so much from treatments. Now I walked out of the treatment room happy, relieved and feeling refreshed. So much skill, peace and a good feeling. Didn't know this was possible when you came from the dental hygienist. Really highly recommended!

Orlando van der Kam 28 Jan 2023 - 14:57

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Mats Blokker 24 Jan 2023 - 09:52

Dit is nu mijn 3e afspraak bij lassus op stationsplein. Arts Amsal heeft me wederom enorm goed geholpen en motiveert me om serieus goed voor mijn tanden te zorgen! 11/10 would recommend

(Translated by Google)
This is now my 3rd appointment at Lassus on Stationsplein. Doctor Amsal has once again helped me enormously and motivates me to take serious care of my teeth! 11/10 would recommend

Diederick Kersten 18 Jan 2023 - 16:30

ENG Further down.
Mijn behandeling bij de mondhygiënist vandaag -ik ben geholpen door Roos Ebrahimi Firouz- was de snelste en meest aangename die ik dusver heb gehad: Snel, maar zeker niet slordig of gehaast, want het effect is zichtbaar en uitstekend. Speciale vermelding: Roos nam een moment, voordat de daadwerkelijke behandeling begon, om een signaal af te spreken waarmee ik zou kunnen aangeven dat ik pijn had of zelfs maar als ik even pauze zou willen. Ik heb het afgesproken signaal niet nodig gehad.

-- ENG-- My treatment at the hygienist today - Roos Ebrahimi Farouz attended to me - was the speediest en most amenable treatment I've had thus far: Speedy, but definitely not sloppy or hurried, with visible and excellent results. Special note: Roos took a moment, just before the actual cleaning, to agree upon a specified signal by with I would be able to let her know whether I was in pain, or even if I just needed a short break/reprieve. As it turned out, I didn't actually need the signal.

(Translated by Google)
ENG Further down.
My treatment with the dental hygienist today - I was helped by Roos Ebrahimi Firouz - was the fastest and most pleasant I have had so far: Fast, but certainly not sloppy or rushed, because the effect is visible and excellent. Special mention: Roos took a moment, before the actual treatment started, to agree on a signal that I could use to indicate that I was in pain or even if I wanted a break. I didn't need the agreed signal.

-- ENG-- My treatment at the hygienist today - Roos Ebrahimi Farouz attended to me - was the speediest and most amenable treatment I've had thus far: Speedy, but definitely not sloppy or hurried, with visible and excellent results. Special note: Roos took a moment, just before the actual cleaning, to agree upon a specified signal by with I would be able to let her know whether I was in pain, or even if I just needed a short break/reprieve. As it turned out, I didn't actually need the signal.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Bedankt voor uw prachtige review! Het doet ons goed dat de behandeling naar wens is verlopen. Ik zal uw review delen met Roos.

(Translated by Google)
Thank you for your wonderful review! We are pleased that the treatment went as planned. I will share your review with Roos.

IRSH447 12 Jan 2023 - 12:34

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Anna Engels 28 Dec 2022 - 11:55

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Anna Engels, naar aanleiding van uw beoordeling komen wij graag met u in contact om te praten over uw ervaring in onze praktijk. Gezien het aantal sterren is er veel ruimte voor verbetering. Wilt u dan ook contact opnemen met onze praktijkmanager Marit via info@lassus.nl? Dit wordt door ons zeer gewaardeerd.

(Translated by Google)
Dear Anna Engels, based on your review, we would like to get in touch with you to discuss your experience in our practice. Considering the number of stars, there is a lot of room for improvement. Would you also like to contact our practice manager Marit via info@lassus.nl? We greatly appreciate this.

Gerda 11 Dec 2022 - 19:01

Heldin Arezo Horati. Beste tandarts en hoe flexibel. Ik kwam om 1 uur voor sluitingstijd binnen met een urgent probleem en een vulling aan mijn voortand die vervangen moest worden nadat een tandarts van een andere praktijk (zal ik niet noemen) een slechte job had gedaan. Arezo was flexibel genoeg om mij toch nog te helpen ook al was het eigenlijk de bedoeling dat zij eerder naar huis ging. En de job zelf heeft ze ook fantastisch verricht. Aanrader en alle lof naar Arezo!!!

(Translated by Google)
Heroine Arezo Horati. Best dentist and how flexible. I came in at 1 hour before closing with an urgent problem and a filling on my front tooth that needed to be replaced after a dentist from another practice (I won't name) did a bad job. Arezo was flexible enough to help me even though she was actually supposed to go home early. And she did a fantastic job of the job itself. Highly recommended and all praise to Arezo!!!

Malika Kaddour 05 Dec 2022 - 22:30

Vandaag wederom een goede behandeling gehad bij onze(mijn moeder en ik) mondhygiënist 'Amsal Muric' gehad, wij zijn erg blij met zijn behandeling en gaan zeer tevreden naar 🏡
Amsal is buitengewoon attent en neemt altijd zijn tijd om ons goed te adviseren en gaat heel delicaat met ons gebit te werk!
Wij willen nooit méér een andere mondhygiënist.
Amsal is lief, verzorgd en we krijgen altijd een warm onthaal🦚

Dankjewel Amsal en tot over drie maanden💚

Veel liefs van Malika en haar Mamma!

(Translated by Google)
Today we had another good treatment with our (my mother and I) dental hygienist 'Amsal Muric', we are very happy with his treatment and are very satisfied 🏡
Amsal is extremely attentive and always takes his time to give us good advice and works very delicately with our teeth!
We never want another dental hygienist again.
Amsal is sweet, caring and we always receive a warm welcome🦚

Thank you Amsal and see you in three months💚

Lots of love from Malika and her Mom!

Hassan Djonidi 27 Nov 2022 - 22:35

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waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Hassan Djonidi, naar aanleiding van uw beoordeling komen wij graag met u in contact om te praten over uw ervaring in onze praktijk. Gezien het aantal sterren is er veel ruimte voor verbetering. Wilt u dan ook contact opnemen met onze praktijkmanager Julie via info@lassus.nl? Dit wordt door ons zeer gewaardeerd.

(Translated by Google)
Dear Hassan Djonidi, based on your review, we would like to get in touch with you to discuss your experience in our practice. Considering the number of stars, there is a lot of room for improvement. Would you also like to contact our practice manager Julie via info@lassus.nl? We greatly appreciate this.

Ina hooghiemstra 09 Nov 2022 - 18:03

Geweldige ervaring bij Lassus tandartsen, wel om de zeer deskundige , en vakmanschap van Arezo Horatio ‼️Hierbij ook vermeldend de dames en heren aan de Afspraak desk , allemaal Top . Bedankt 💫

(Translated by Google)
Great experience at Lassus dentists, especially because of the very expert and craftsmanship of Arezo Horatio ‼️Also mentioning the ladies and gentlemen at the Appointment desk, all top. Thank you 💫

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Bedankt voor uw fantastische feedback! Wij hopen u de volgende keer weer te mogen verwelkomen.

(Translated by Google)
Thank you for your fantastic feedback! We hope to welcome you again next time.

Dominika Ewa 06 Nov 2022 - 21:05

I’ll be honest that it is not easy to get an appointment sometimes, and that they need to reschedule often…. But, this is my best dental experience so far.
I highly recommend Nikos Skoumpas - he is very professional, he makes sure I feel comfortable and that all of my questions are answered. I’m so happy he’s my dentist!

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Dominika, we would like to thank you for your words. We look forward to seeing you next time.

Jannick Hjaltalin 02 Nov 2022 - 15:51

Great place, with very professional staff.

Guilherme Largueza 30 Okt 2022 - 11:13

They have cancelled my appointment 3 times in a row , I was being really patience , I was ready to go to my appointment on these 3 times and they called me saying the dentist needed to be absent , I understand the understand the reasons , but this clinic is over priced and I expect a back up solution when this happens.
My advice for expats , please ask a friend who can recommend a local dentist instead of this one l.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Guilherme Largueza, we are very sorry to read that your appointments were canceled multiple times. Unfortunately we are currently dealing with a lot of sick colleagues and we do our best to accommodate this as well as possible. We are very sorry that there was no back up solution at the time. We will look into that. Our practice manager Julie will contact you to discuss this with you in person.

T. H. 23 Okt 2022 - 13:08

After 3 years, I understood that you are just treated like a number in a big factory. I was left with no solution and terrible pain for 1 week and needed to look in this condition for a new clinic. I am happy it happened. I am happy I will not need to visit this place ever again.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear T.H., we are very sorry to read that you feel like you are a number in our practice. This is far from what we want. We really want to know what went wrong here and solve your pain. Could you please contact our practice manager Julie via info@lassus.nl? This is very much apriciated by us.

Y Jiao 25 Sep 2022 - 15:02

Nederlands is niet mijn moeder taal. Ik probeer mijn best uit te leggen: Lassus heeft te veel aandacht besteden aan het aankopen van meerder praktijken om de omzetcijfer mooi te maken, maar zetten patiënten op 2de plek. Ze bieden top service voor de alle eerst keer bezoek. En daarna wordt je afspraken zomaar verplaatst. Niet een keer, maar meerdere keer. Ze proberen patient te koppelen met vaste tandenarts en mondhygiënische werker, omdat het groot kans mee te maken met de bonus die met hun salaries koppelt is. Maar omdat elke medewerker beperkte werkcapaciteit heeft, ze kunnen de groei van afspraken niet aan. Ze verplaatsen de afspraken omdat ze de patiënten niet naar collega's willen doorgeven. Dit gaat fout. Het systeem klopt niet. Ik en mijn hele gezin schrijven per direct uit en zullen naar een ervarend praktijk overstappen die altijd de patiënten op het eerst plek zet.

(Translated by Google)
Dutch is not my mother language. I try my best to explain: Lassus has paid too much attention to purchasing multiple practices to improve the turnover figure, but puts patients in 2nd place. They offer top service for all first time visitors. And then your appointments are simply moved. Not once, but several times. They try to connect patients with permanent dentists and dental hygienic workers, because there is a good chance of receiving the bonus that is linked to their salary. But because each employee has limited work capacity, they cannot handle the growth of appointments. They move the appointments because they do not want to pass the patients on to colleagues. This is going wrong. The system is wrong. My entire family and I will deregister immediately and will switch to an experienced practice that always puts patients first.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Y Jiao, wat vervelend om te lezen dat uw afspraken moesten worden verplaatst, onze excuses voor het ongemak. Helaas hebben wij momenteel te maken met veel zieke medewerkers. We doen ons uiterste best om dit zo goed mogelijk op te vangen en hopen op uw begrip. De reden waarom wij u bij een vaste tandarts willen plaatsen is omdat deze tandarts u het beste kent en met u een persoonlijk behandelplan heeft opgesteld. Alleen bij uitzonderingen zoals spoed of een specialistische behandeling kan het voorkomen dat u bij iemand anders wordt ingepland. Wij betreuren het ten zeerste dat u onze praktijk wilt verlaten, maar wensen u al het goeds.

(Translated by Google)
Dear Y Jiao, how annoying to read that your appointments had to be rescheduled, we apologize for the inconvenience. Unfortunately, we are currently dealing with many sick employees. We are doing our utmost to handle this as best as possible and hope for your understanding. The reason why we want to place you with a permanent dentist is because this dentist knows you best and has drawn up a personal treatment plan with you. Only in exceptional cases, such as emergencies or specialist treatment, may you be scheduled with someone else. We deeply regret that you want to leave our practice, but wish you all the best.

Hongliang Kung 25 Sep 2022 - 09:22

Ik word vandaag door mondhygiëne mevrouw gebeld, ze wilde mijn afspraak verplaatsen naar een andere dag, anders zal ze alleen op mijn afspraak de helft van mijn tanden reinigen.

Ik was niet akkoord met verplaatsen. Omdat dit al de tweede keer verplaatsen van 1 afspraak was! Het is echt slecht management in het systeem.

En naast mijn afspraak , werd de afspraken van mijn kind ook steeds verplaatsen en verplaatsen. Ik word echt gek van dit!

Binnenkort zal ik overstappen naar andere praktijk.

(Translated by Google)
Today I received a call from the dental hygiene lady, she wanted to move my appointment to another day, otherwise she will only clean half of my teeth during my appointment.

I didn't agree to move. Because this was already the second time moving 1 appointment! It's really bad management in the system.

And in addition to my appointment, my child's appointments also kept moving and rescheduling. This is really driving me crazy!

I will soon switch to another practice.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Hongliang Kung, wat vervelend om te lezen dat uw afspraak moest worden verplaatst, onze excuses voor het ongemak. Helaas hebben wij momenteel te maken met veel zieke medewerkers. We doen ons uiterste best om dit zo goed mogelijk op te vangen en hopen op uw begrip. We hopen dat we het met u goed kunnen maken en verwelkomen u graag weer in onze praktijk.

(Translated by Google)
Dear Hongliang Kung, we are sorry to read that your appointment had to be rescheduled, we apologize for the inconvenience. Unfortunately, we are currently dealing with many sick employees. We are doing our utmost to handle this as best as possible and hope for your understanding. We hope we can make it up to you and would like to welcome you back to our practice.

abdelkader benseddik 10 Sep 2022 - 14:23

Ik ben onlangs bij Paul Heijnen geweest en ik ben zeer tevreden over de behandelmethode. Ik heb porselijnen implantaten laten zetten. Het resultaat is zoals ik wenste te en Paul Heijnen luistert goed naar de wensen van de klant en denkt goed met je mee naar oplossingen

(Translated by Google)
I recently visited Paul Heijnen and I am very satisfied with the treatment method. I had porcelain implants put in. The result is as I wanted and Paul Heijnen listens carefully to the customer's wishes and thinks along with you about solutions

Sanne Muller 08 Sep 2022 - 19:31

Heel erg tevreden met mijn behandeling bij Paul!

(Translated by Google)
Very satisfied with my treatment with Paul!

Evelina Zinger Ademcoach LCP 26 Aug 2022 - 14:44

Super tevreden! Sinds een half jaar ben ik overgestapt naar deze tandarts voor witte vullingen zonder BPA wat mijn oude tandarts niet kon aanbieden. Ook over Amsal, de mondhygiënist ben ik zeer te spreken. Secuur en zonder onnodige pijn!

(Translated by Google)
Very satisfied! Six months ago I switched to this dentist for white fillings without BPA, which my old dentist could not offer. I am also very pleased with Amsal, the dental hygienist. Securely and without unnecessary pain!

Tigin Kaptanoglu 24 Jul 2022 - 12:22

They never, ever, ever pick up their phone or answer an email. I literally have to go over to their shop (and I use this word on purpose) every time I need to make or cancel an appointment. The only reason I still deal with them is that my implantologist, who I trust a lot, works there.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Tigin Kaptanoglu, thank you for leaving us this feedback. We are sorry to read that you couldn't reach us in time via phone and email. We do our very best to improve this. For example, we recently improved our accessibility by telephone with a new system. Hopefully we can avoid this issue in the future and provide you with the service you deserve.

Sergii Kudriavtsev 22 Jun 2022 - 12:46

I have been using Lassus dentists for several years by now, but this year things turned out exceptionally bad. First I have lost my front crown (that I had made by another dentist many years ago) and I came to Lassus to get a new one. From the very beginning I was flabbergasted by the slow scheduling process and super long waiting times. In general, their approach of scheduling multiple tiny appointments for a job that should be normally done in one or two max. is slowing things down enormously and leads to additional problems. In my case, since I was left without that crown for more than a month, I have a lost its neighboring one too - I'm dead sure it could have been saved if they would have acted quicker. Now, after more than three months and 12 (!) appointments I have finally got my two new crowns (with the color being off!) placed last Saturday... only for one of them to break and fall off less than 12 hours (!) after installation. When I asked for an urgent appointment to get it placed back, I heard that the very first opportunity is on Friday. NEVER AGAIN.

UPD: The second crown has lasted for three days. What a joke!

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Sergey Kudriavtsev, we are very sorry to read that you are unsatisfied with our services. Via this way we would like to offer our sincere apologies for the slow scheduling proces. Your dentist will contact you to discuss all of the above with you in person.

Carol Sachs 15 Jun 2022 - 15:58

This is my first ever review, because I normally cannot be bothered.

But I just cannot wrap my head around any service provider who flat out refuses to give their clients even a rough estimate of costs.

I asked for it four times and, while I kept getting reminders of my upcoming appointments, I never received a quote, not even what the starting point would be.

They expected me to simply go in blind for a bunch of treatments because, as the receptionist explained "they had no way of knowing how long it would take, so they could only tell me the price after the treatment was done." I mean, what??

Also, they never reply to emails.

Needless to say I left the practice immediately.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Carol Sachs, we are sorry to read that you are unsatisfied with our services and want to leave our practice. Via this way we would like to offer our sincere apologies for not sending your estimate. We really like to know what went wrong here, therefore our practice manager will contact you to discuss this matter with you in person.

remondo221 25 Mei 2022 - 20:10

Mw Horati is een zeer kundige tandarts die haar werk uiterst professioneel en met veel passie doet. Ik ben een tevreden patiënt van haar. Zij heeft bij mij verschillende tandheelkundige ingrepen gedaan die perfect zijn uitgevoerd. Mw Horati heeft een sterke interpersoonlijke sensitiviteit waardoor zij de tijd en de ruimte creëert om klantgericht te zijn. 5 sterren tandarts!”

(Translated by Google)
Mrs. Horati is a very skilled dentist who does her work extremely professionally and with great passion. I am a satisfied patient of hers. She has performed several dental procedures on me that were performed perfectly. Ms. Horati has a strong interpersonal sensitivity, which allows her to create the time and space to be customer-oriented. 5 star dentist!”

Fitri Andriani 17 Mei 2022 - 20:03

Zo onprofessioneel !!! Ik had vandaag afspraak bij Lassus Olympisch voor orthodontie. Ik was al onderweg en over 10 minuten zou ik daar zijn. Zij belde me en laten weten dat de afspraak niet door gaat omdat de orthodontist ziek is …. Ja daaaggggg!!!! 10 minuten van tevoren bellen. ECHT NIET NETJES HOOR!!!

(Translated by Google)
So unprofessional!!! Today I had an appointment at Lassus Olympisch for orthodontics. I was already on my way and I would be there in 10 minutes. She called me and let me know that the appointment was canceled because the orthodontist was ill... Yes daaaggggg!!!! Call 10 minutes in advance. REALLY NOT NICE!!!

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste mevrouw Andriani, via deze weg willen wij graag nogmaals onze welgemeende excuses aanbieden voor het te laat afzeggen van uw afspraak. Wegens ziekte van een assistent kon de afspraak helaas geen doorgang vinden. Wij begrijpen heel goed dat u hier tijd voor vrij heeft gemaakt en dat uw tijd kostbaar is. Onze floormanager Claire neemt contact met u op.

(Translated by Google)
Dear Mrs Andriani, we would like to once again offer our sincere apologies for canceling your appointment too late. Unfortunately, due to the illness of an assistant, the appointment could not go ahead. We understand very well that you have made time for this and that your time is valuable. Our floor manager Claire will contact you.

Bo Sk 29 Apr 2022 - 17:51

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V M 19 Apr 2022 - 12:18

Erg kundige tandarts: Sander Menso.
Neemt de tijd, legt duidelijk uit en adviseert transparant.

(Translated by Google)
Very skilled dentist: Sander Menso.
Takes his time, explains clearly and advises transparently.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste FIT VM, vriendelijk dank voor het achterlaten van deze mooie review. Wij zullen uw review delen met Sander. Wij zien ernaar uit u weer te mogen verwelkomen op onze praktijk.

(Translated by Google)
Dear FIT VM, thank you very much for leaving this nice review. We will share your review with Sander. We look forward to welcoming you again to our practice.

Сергей Демьянов 13 Apr 2022 - 23:19

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Сергей Демьянов, based on your review, we would like to get in touch with you to discuss your experience in our practice. Given the star rating there is a lot of room for improvement. You are not known to our company. Please contact our practice manager via info@lassus.nl. This is very much appreciated by us.

мирослав качур 13 Apr 2022 - 11:45


не розраховуються за виконану роботу з клієнтом з України(

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear мирослав качур, unfortunately we have no idea what this is about. You are not known to our company. If there is anything we can do for you, please contact us via info@lassus.nl.

Volodymyr Solodzhuk 13 Apr 2022 - 09:38

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Volodymyr Solodzhuk, based on your review, we would like to get in touch with you to discuss your experience in our practice. Given the star rating there is a lot of room for improvement. You are not known to our company. Please contact our practice manager via info@lassus.nl. This is very much appreciated by us.

Valentine Cherniy 12 Apr 2022 - 11:53

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Valentine Cherniy, based on your review, we would like to get in touch with you to discuss your experience in our practice. Given the star rating there is a lot of room for improvement. You are not known to our company. Please contact our practice manager via info@lassus.nl. This is very much appreciated by us.

carlota caller 12 Apr 2022 - 09:56

I had an emergency and they gave me an appointment on the spot. Very professional and great treatment! Thank you

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Carlota Caller, thank you for leaving us this kind review. It was our pleasure helping you.

Mohamad Aljairoudi 03 Apr 2022 - 14:49

Terrible place, I went there for more than one year and had several unpleasant experiences that got me to leave to another dentist before even finishing my treatment with them..

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear mr Aljairoudi, we are sorry to read that you are not satisfied with our services and you are leaving our practice. Our clinic manager Julie will contact you whithin the next days, to discuss this matter with you in person.

Eszter Sápi 21 Mrt 2022 - 12:57

Deze Google-recensie is zonder tekst

Heather Thomas 28 Jan 2022 - 17:33

I have had several unpleasant experiences with this dentist office, including receptionists who input my appointments incorrectly in the system, long wait times upon arrival, careless procedures, and expensive costs.

The cleanings are aggressive and painful (one time a hygienist accidentally scraped off my tooth bonding, exposing my gums), and the dentists always seem rushed, and they don’t often focus on delivering quality results.

Another time, the dentist applied resin composite to my tooth in a jagged way and it did not match my actual tooth color - it was supposed to be a temporary trial, but the dentist was unable to remove/renew it. Two years later, it’s still affixed to my tooth, and it does not feel smooth at all.

Today I traveled all the way to this dentist office (from a different city) for a simple cleaning and check-up appointment - I am 9 months pregnant and specifically made this appointment today so that I could get it out of the way before my baby arrives. Turns out, the receptionist accidentally inputted my appointment for one month later and they had no availability today, so they asked me to return on a different day. This is not the first time this happened.

Glad that I finally made the decision to switch practices. I will not return to this dentist office again!

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear ms Thomas, we are sorry to read that you are not satisfied with our services. We would really like to get in touch with you to discuss all of the above with you in person. Our clinic manager Julie will contact you soon.

sefton clarke 27 Jan 2022 - 13:52

Extremely welcoming, friendly and professional team.
I tended to be a little anxious going to the dentist but here I don’t have that. Thank you De Lassus!

Rick ter Beek 28 Dec 2021 - 10:44

Vandaag mijn eerst afspraak gehad en ik ben helemaal happy met mijn keuze voor deze praktijk. Al het personeel is enorm vriendelijk en stralen rust uit. Ik kan mij niet herinneren dat ik mij ooit zó goed op mijn gemak heb gevoeld bij een tandarts. Het interieur is ook prachtig als kers op de taart.

(Translated by Google)
I had my first appointment today and I am completely happy with my choice of this practice. All the staff are extremely friendly and exude calm. I can't remember ever feeling so comfortable with a dentist. The interior is also beautiful as the icing on the cake.

Gerrit Tholenaars 27 Sep 2021 - 22:12

Beste, wij komen terug op onze aanmelding! Wat ik al eerder schreef wij hebben gisteren (27 sept) twaalf keren geprobeerd telefonische contact te krijgen onder verschillende nummers ook het noodnummer gebeld waar ik meerdere keren tot 10 minuten hebben gewacht en er niet werd opgenomen. Wij hadden als er zoiets als een storing is oké maar jullie excuses waren niet meer dan andere tijden en niet op maandag bellen. Want jullie hebben niet genoeg capaciteit manuren om de telefoon te beantwoorden… Wat een slechte ervaring en raad andere ook aan om je goed achter de oren te krabben voor je hier inschrijft!

(Translated by Google)
Dear, we will come back to our registration! What I wrote before, yesterday (Sept 27) we tried twelve times to make telephone contact under different numbers and also called the emergency number where I waited several times for up to 10 minutes and there was no answer. If there was such a thing as a malfunction, it was okay, but your excuses were no more than other times and not calling on Mondays. Because you don't have enough man-hours to answer the phone... What a bad experience and I would also advise others to think carefully before registering here!

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Gerrit, hartelijk dank voor het delen van uw feedback. Wij vinden het vervelend om te lezen dat u zo vaak heeft gebeld en er geen gehoor was, excuses hiervoor. Zo'n lange wachttijd is natuurlijk niet de bedoeling en de reactie die u heeft gekregen is ook niet wat u van ons mag verwachten. Wij zullen uw feedback zeker meenemen. Wij hebben al een aantal nieuwe collega's mogen verwelkomen die wij momenteel aan het inwerken zijn, zodat de wachttijd aan de telefoon spoedig wordt verbeterd. Met vriendelijke groet, Lassus Tandartsen.

(Translated by Google)
Dear Gerrit, thank you very much for sharing your feedback. We are sorry to read that you have called so many times and there was no answer, we apologize for this. Such a long waiting time is of course not the intention and the response you have received is also not what you can expect from us. We will certainly take your feedback into account. We have already welcomed a number of new colleagues who we are currently training, so that the waiting time on the telephone will soon be improved. Kind regards, Lassus Dentists.

Ramazan Cukur 04 Sep 2021 - 15:04

Scammers!

I got my tooth extraction here, after that got a crazy bill.
They ask 26 Euros to "just look" at the photo of your mouth which was taken by them before. The photo was already open when I went into the room and we didn't even look at the photo with the doctor. So they got money last year to take photo of my teeth, and now they ask money again to look at the photo which was already taken by them!

Not only this, they ask 60 Euros to make the room ready for you. Okay, but what was actually done specifically for me? Nothing!
The room was just a standard room they already have, but according to them they prepared the room for me... I wish I could see what has been done there! It was just a standard room which they should naturally have to perform their job!

And now got a bill for 160Euro, side works cost more than the actual work done... No one answers the phone, no one returns back to e-mails, strangely it was very easy to reach them to make the appointment. Now all of a sudden no one hears your call...

So be careful with them, they are more scammers than healthcare providers...

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Ramazan, thank you for writing us this review. This way we can keep improving. We are sorry to learn that we did not meet your expectations. Sometimes we are taking X-rays, because we can not see everything by eye. With the information we see on the X-rays, we can set up a personalized treatment plan. Please note that this is not a trick, but the only way we can give our patients the best dental care. Also the room has to be prepared for each patient, the costs will depend on the treatment. At this point you've been in contact with our clinic manager, looking for a solution together. Kind regards, Lassus Tandartsen.

Lorenzo Verde 15 Aug 2021 - 15:55

Hard to reach them if you try to call.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Akira, thank you for taking your time to write us this review. We are aware of this problem and we are trying to solve this problem as soon as possible. You can always send us an e-mail as well. Kind regards, Lassus Tandartsen.

Tim K 03 Jul 2021 - 00:29

The communication was always clear, the dentists and the front desk staffs are all very nice and helpful. Even though I suffered unusual longer pain after my second wisdom teeth extraction surgery, I contacted them and they offered me an immediate appointment and the dentist answered my concerns and solved my problems. It’s definitely recommendable.

Prodhi Manisha 29 Jun 2021 - 20:11

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Meneer Manisha, gezien uw beoordeling komen wij graag met u in contact over de ervaring met onze praktijk. Alleen met uw feedback kunnen wij onze zorg en service verbeteren. U kunt ons bereiken via 020 - 210 4007.

(Translated by Google)
Dear Mr. Manisha, in view of your review, we would like to get in touch with you about your experience with our practice. Only with your feedback can we improve our care and service. You can reach us on 020 - 210 4007.

Cecilia M 29 Jun 2021 - 10:24

still waiting my orthodontic proposals after 6 months i made all the scans. the cost of those scans was more than 500 euro for no result at all! still waiting someone to replay at my email at least for a refund.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Ms. Moriggi, we regret to read you are unsatisfied with our services. Please note that our clinic manager tried to get in touch with you to discuss this. Feel free to contact us at the earliest convenience.

Eelco Webbers 18 Jun 2021 - 11:53

Goed bereikbaar, perfect parkeren (GRATIS), mooie ontvangstruimte en de afspraken sluiten goed aan op elkaar waardoor de uitloop minimaal is. Zeer tevreden over de aangemeten MRA beugel waarbij ik eerst dacht 'het zal wel'. Maar na een week 'wennen' is de kwaliteit van mijn nachtrust zo veel beter dan dat het ooit is geweest, tevens heeft mijn partner mij ook niet meer horen snurken. Kortom, zeer tevreden.

(Translated by Google)
Easily accessible, perfect parking (FREE), beautiful reception area and the appointments are well connected, which means that delays are minimal. Very satisfied with the fitted MRA brace, although at first I thought 'it will be fine'. But after a week of 'getting used to it', the quality of my night's sleep is so much better than it has ever been, and my partner no longer hears me snoring. In short, very satisfied.

Sasha Lampic 18 Mei 2021 - 20:47

I had excellent experience with Kiyana Elahi who was very kind, gentle and patient with me - she answered all my questions, gave me some suggestions and I left with the plan to return. The place was recommended to me by two different people.

Liam Binnie 13 Mei 2021 - 10:50

Highly recommend! Had a couple of fillings done by Arezo, very friendly service and a great job :)

Gijs Pelser 12 Mei 2021 - 10:20

Uitstekende service door ruime openingstijden. Correcte communicatie en prettige mensen!

(Translated by Google)
Excellent service through long opening hours. Correct communication and pleasant people!

Anastasiia Chebotina 31 Mrt 2021 - 23:22

I’ve done a few cavity treatments and crowns here, and one wisdom tooth extraction. Even though I had been in pain for a few weeks because of my wisdom tooth, overall I liked this clinic.

Yi Chung Chen 17 Feb 2021 - 11:52

I was tricked by them to have an appointment for help, which is unnecessary, and then charged me for 60 euros for just 2 minutes telling me things I had already knew. Really bad experience.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear YiZong Chen,

We really would like to get in touch with you regarding your feedback. Since we can not find you in our system we kindly ask you to contact us via info@lassus.nl or give us a call 020 - 471 31 37.

Kind regards,
Lassus Tandartsen

Gamal Hawwas 07 Jan 2021 - 18:54

Deze Google-recensie is zonder tekst

Jonas R 28 Dec 2020 - 14:14

The dentist seemed in a huge rush and very rude, whenever I would ask a question about the procedure that will have to be done he would reply with very short answers and would not give me a good explanation why certain procedure needs to be done within certain time frame. I ended up going to another place and they talked to me like a normal person, breaking down exactly what treatments I need, why I need them and when I should do them. Would avoid this place. It looks fancy, but the dentist I got was not worth the money.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Jonas,

Thank you for your feedback. We are very sorry to learn that this is how you have experienced us and really would like to get in touch with you to discuss this situation further. Unfortunately we can not find you in our system under the name 'Jonas R'. Could you please be so kind to contact our clinic via info@lassus.nl or give us a call 020 - 471 31 37.

Kind regards,
Lassus Tandartsen

Henk Beuk 14 Dec 2020 - 17:19

Not my first positive review about Maartje and her crew, but hey: it's a super pleasant dentist, and they won't mind me saying so

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Thank you for the kind words. We hope that going to the dentist will be fun someday;-)

Ettore Cafagna 13 Dec 2020 - 12:06

Very professional and excellent results.

Eric Bentvelzen 10 Dec 2020 - 08:29

Super netjes vriendelijk en deskundig

(Translated by Google)
Very neat, friendly and knowledgeable

Z M 09 Dec 2020 - 20:09

Two years later my American dentist is still working on salvaging the damage the young lady at this practice did to my teeth. Also, expat friendly means that they will get all they young fresh out of school employees to practice on you. Very nice waiting room though.....

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Zuzana,

We really would like to get in touch with your regering your feedback. Since we can not find you in our system we kindly ask you to contact us asap via info@lassus.nl or give us a call 020 - 471 31 37.

Kind regards,
Lassus Tandartsen

Michał Brzozowski 09 Dec 2020 - 18:10

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste meneer Brzozowski,

Dank voor uw beoordeling. Gezien de 2 sterren kunnen wij concluderen dat iets niet naar wens is verlopen tijdens het bezoeken van onze praktijk. Wij zullen zo spoedig mogelijk contact met u opnemen omdat uw feedback voor ons ontzettend waardevol is. Alleen met uw feedback kunnen wij onze service en zorgverlening verbeteren.

Met vriendelijke groet,
Lassus Tandartsen

(Translated by Google)
Dear Mr. Brzozowski,

Thank you for your review. Given the 2 stars, we can conclude that something did not go as planned during your visit to our practice. We will contact you as soon as possible because your feedback is extremely valuable to us. Only with your feedback can we improve our service and care.

Yours sincerely,
Lassus Dentists

Laith 08 Dec 2020 - 11:35

You are only good on Google Maps, but in the clinic, wait for months and months and at the end without benefit !!
Terribly Bad.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste cliënt,

Gezien uw beoordeling kunnen wij concluderen dat uw bezoek aan onze praktijk niet naar wens is verlopen. Wij zouden graag willen horen wat de reden daarvoor is en hoe wij dit eventueel in de toekomst kunnen voorkomen. Omdat wij u niet in ons systeem kunnen vinden onder de naam 'Laith', willen wij u vriendelijk vragen om contact op te nemen met onze praktijk via info@lassus.nl of te bellen naar 020 - 471 31 37.

Met vriendelijke groet,
Lassus Tandartsen

(Translated by Google)
Dear client,

Given your assessment, we can conclude that your visit to our practice did not go as planned. We would like to hear the reason for this and how we can possibly prevent this in the future. Because we cannot find you in our system under the name 'Laith', we would kindly ask you to contact our practice via info@lassus.nl or call 020 - 471 31 37.

Yours sincerely,
Lassus Dentists

Josephine Roozen 07 Dec 2020 - 17:07

Ik ben niet tevreden over een aantal zaken en ben daarom op zoek naar een andere tandartspraktijk. Ik kwam met een gaatje in mijn achterste kies met spoed naar het Stadionplein en stond binnen een minuut weer buiten, omdat er niets aan de hand was volgens de tandarts, hij heeft enkel wat bijgeslepen. De pijn bij warm, koud en zoet bleef en ik kon met een tandenstoker in het gaatje. Helaas kreeg ik geen uitleg over waar de klachten vandaan kunnen komen. De week daarop ging ik voor gebitsreiniging naar de Lassusstraat, waar ik vriendelijk werd geholpen door een allerliefste dame. Helaas heeft ze met het polijstapparaat mijn tandvlees achter mijn voortanden onder behoorlijk beschadigd, waardoor mijn tandhalzen nu bloot liggen. Ik heb hierover een mail met mijn klacht geschreven en sindsdien niets meer gehoord.
Bij de balie op de Lassusstraat vertelde ik over mijn ervaring op het Stadionplein en de medewerkster was zo vriendelijk mij gelijk naar een tandarts ter plekke te sturen en hij kon mij vervolgens goed uitleggen wat er aan de hand is met die kies.
Kortom, ik denk dat deze praktijk te groot is geworden en bovendien te druk, je voelt dat men onder tijdsdruk werkt.
En mijn min of meer vaste tandarts vergat mij de verwijsbrief voor de kaakchirurg te mailen en kon mij ook geen specialist aanraden, volgens hem zijn ze allemaal goed. Via zomaar een tandarts met goede reviews heb ik uiteindelijk een goede kaakchirurg gevonden.

(Translated by Google)
I am not satisfied with a number of things and am therefore looking for another dental practice. I rushed to Stadionplein with a hole in my back molar and was outside again within a minute, because according to the dentist there was nothing wrong, he just did some grinding. The pain with hot, cold and sweet remained and I could put a toothpick in the hole. Unfortunately, I received no explanation about where the complaints could come from. The following week I went to Lassusstraat for dental cleaning, where I was kindly helped by a very sweet lady. Unfortunately, she severely damaged my gums behind my front teeth with the polishing device, so that my tooth necks are now exposed. I wrote an email with my complaint about this and haven't heard anything since.
At the counter on Lassusstraat I told about my experience at Stadionplein and the employee was kind enough to send me immediately to a dentist on site and he was then able to explain to me clearly what was going on with that tooth.
In short, I think that this practice has become too big and also too busy, you feel that people are working under time pressure.
And my more or less regular dentist forgot to email me the referral letter for the dental surgeon and could not recommend me a specialist, according to him they are all good. I eventually found a good dental surgeon through just any dentist with good reviews.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste mevrouw Roozen,

Hartelijk dank voor het delen van uw ervaring met ons. Wij vinden het oprecht jammer dat het zo is gelopen en dat u geen prettig gevoel aan onze praktijk heeft overgehouden. Wij hebben uw klacht ontvangen en deze hebben wij dan ook direct naar de praktijkmanager en de desbetreffende behandelaar doorgestuurd, maar gezien uw feedback op Google kunnen wij constateren dat hier (nog) niet op geantwoord is. Dit vinden wij ontzettend vervelend en willen hier dan ook onze welgemeende excuses voor aanbieden, want dit is zeker niet wat u van ons mag verwachten! Wij hebben direct nogmaals contact met de praktijkmanager en de behandelaar opgenomen en zullen nauwlettend in de gaten houden of er zo snel mogelijk contact met u wordt opgenomen. Wij hopen de situatie te kunnen oplossen en uw vertrouwen in Lassus Tandartsen te herwinnen. Mocht het u allemaal iets te lang duren, wat begrijpelijk is, dan kunt u ook zelf direct contact opnemen met onze praktijkmanager via marit.lagers@lassus.nl of te bellen naar 020 - 471 31 37.

Met vriendelijke groet,
Lassus Tandartsen

(Translated by Google)
Dear Mrs Roozen,

Thank you very much for sharing your experience with us. We are truly sorry that things turned out this way and that you did not have a pleasant feeling about our practice. We have received your complaint and have forwarded it directly to the practice manager and the relevant practitioner, but given your feedback on Google we can conclude that this has not (yet) been answered. We find this extremely annoying and would like to offer our sincere apologies for this, because this is certainly not what you can expect from us! We immediately contacted the practice manager and the practitioner again and will keep a close eye on whether you are contacted as soon as possible. We hope to resolve the situation and regain your trust in Lassus Dentists. If it all takes a little too long for you, which is understandable, you can also contact our practice manager directly via marit.lagers@lassus.nl or call 020 - 471 31 37.

Yours sincerely,
Lassus Dentists

Crystal Hernandez 03 Dec 2020 - 11:05

Deze Google-recensie is zonder tekst

Branislav Plesa 02 Dec 2020 - 19:07

Geweldige faciliteit, mooi, stijlvol ingericht, zelfs met toegang tot computers terwijl je in de wachtkamer zit. De behandelaars zijn transparant, integer en vragen ook om jouw mening.
Ik ben nog nooit zo goed behandeld door een tandarts en durf zelfs te zeggen dat ik met enig plezier vooruitkijk naar mijn volgende afspraak.

(Translated by Google)
Great facility, beautiful, stylishly decorated, even with access to computers while sitting in the waiting room. The practitioners are transparent, honest and also ask for your opinion.
I have never been treated so well by a dentist and I dare say that I look forward to my next appointment with some pleasure.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste meneer Plesa,

Hartelijk dank voor uw positieve review! Het doet ons goed om te lezen dat u naar alle tevredenheid bent geholpen. Ook wij hopen u weer de volgende keer te mogen verwelkomen bij ons in de praktijk.

Met vriendelijke groet,
Lassus Tandartsen

(Translated by Google)
Dear Mr Plesa,

Thank you very much for your positive review! We are pleased to read that you were helped to your complete satisfaction. We also hope to welcome you to our practice next time.

Yours sincerely,
Lassus Dentists

Aynur Celik 02 Dec 2020 - 18:31

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Aynur,

Dank voor uw beoordeling. Echter vinden wij het jammer om te lezen dat u uw bezoek aan onze praktijk niet helemaal als positief heeft ervaren. Omdat uw mening voor ons ontzettend waardevol is en wij graag uw mening willen horen zullen wij zo spoedig mogelijk contact met u opnemen.

Met vriendelijk groet,
Lassus Tandartsen

(Translated by Google)
Dear Aynur,

Thank you for your review. However, we regret to read that your visit to our practice was not entirely positive. Because your opinion is extremely valuable to us and we would like to hear your opinion, we will contact you as soon as possible.

With kind regards,
Lassus Dentists

Ilan Aroyo 02 Dec 2020 - 17:38

Deze Google-recensie is zonder tekst

Ondela 02 Dec 2020 - 17:28

Deze Google-recensie is zonder tekst

Frédéric Vuilleumier 02 Dec 2020 - 17:16

Perfect location, perfect service

Talaat Khalil 20 Nov 2020 - 02:29

Deze Google-recensie is zonder tekst

M de Jong 17 Nov 2020 - 09:07

Deze Google-recensie is zonder tekst

Eric Cremers 16 Nov 2020 - 22:12

Wonend op Bonaire en tijdelijk in Nederland kreeg ik stevige tandpijn en bleek ik een dubbele kaakontsteking te hebben, waarvan één het gevolg was van een gespleten kies. Die moest getrokken worden. Gelukkig wist men mij bij Lassus tandartsen op het stadionplein bijtijds te helpen. Ik werd heel vriendelijk ontvangen en het trekken was een fluitje van een cent. Dat was een tevreden klant meer.

(Translated by Google)
While living on Bonaire and temporarily in the Netherlands, I developed severe tooth pain and it turned out that I had a double jaw infection, one of which was the result of a split molar. It had to be pulled. Fortunately, they managed to help me in time at Lassus dentists on the stadium square. I received a very friendly welcome and pulling was a piece of cake. That was one more satisfied customer.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste meneer Cremers,

Hartelijk dank voor uw positieve feedback! Wij zijn blij om te lezen dat u bent verholpen aan uw dubbele kaakontsteking. Indien u vragen heeft m.b.t. de nazorg, kunt u uiteraard altijd contact met ons opnemen.

Met vriendelijke groet,
Lassus Tandartsen

(Translated by Google)
Dear Mr Cremers,

Thank you very much for your positive feedback! We are happy to read that your double jaw infection has been resolved. If you have any questions regarding aftercare, you can always contact us.

Yours sincerely,
Lassus Dentists

Bartłomiej Duda 16 Nov 2020 - 18:03

Quick, efficient and almost without pain. Nice, modern waiting room. Expat friendly - you can easily arrange everything in English, all materials you get are also translated.

Great service, I recommend it 100%!

Louise Fahey 16 Nov 2020 - 16:43

I was satisfied with my cleaning. However, not telling me in advance that I’d be charged for the “advice” from the hygienist was annoying. I only found out when I received the bill. In the Keizersgracht practice I never had this experience of hidden charges.

Dees Baas 11 Nov 2020 - 00:07

Deze Google-recensie is zonder tekst

Rowan Verhoef 10 Nov 2020 - 10:00

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Rowan,

Hartelijk dank voor uw beoordeling. Echter kunnen wij uit uw beoordeling concluderen dat uw bezoek aan onze praktijk niet helemaal naar wens is verlopen. Wij zullen z.s.m. contact met u opnemen om te praten over uw ervaring.

Met vriendelijke groet,
Lassus Tandartsen

(Translated by Google)
Dear Rowan,

Thank you very much for your review. However, we can conclude from your assessment that your visit to our practice did not go entirely according to your wishes. We will contact you as soon as possible to discuss your experience.

Yours sincerely,
Lassus Dentists

Erik Ooms 10 Nov 2020 - 09:59

Deze Google-recensie is zonder tekst

Hedi 09 Nov 2020 - 15:38

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Hedi,

Dank voor uw beoordeling. Helaas kunnen wij aan uw beoordeling zien dat uw bezoek aan onze praktijk niet naar wens is verlopen. Wij komen graag in contact met u om te praten over uw ervaring. Helaas kunnen wij u niet in ons systeem vinden onder de naam 'Hedi' en daarom willen wij u vriendelijk vragen om contact op te nemen met onze praktijk via info@lassus.nl of te bellen naar 020 - 471 3137.

Met vriendelijke groet,
Lassus Tandartsen

(Translated by Google)
Dear Hedi,

Thank you for your review. Unfortunately, we can see from your review that your visit to our practice did not go as planned. We would love to get in touch with you to talk about your experience. Unfortunately, we cannot find you in our system under the name 'Hedi' and we would therefore kindly ask you to contact our practice via info@lassus.nl or call 020 - 471 3137.

Yours sincerely,
Lassus Dentists

Shahid Hosain 09 Nov 2020 - 15:33

Deze Google-recensie is zonder tekst

Rolf Phielix 09 Nov 2020 - 15:20

Deze Google-recensie is zonder tekst

Mell M. 23 Okt 2020 - 15:21

Had a very quick and painless experience with wisdom teeth extraction by Dr. William Papa, highly recommend! He had taken both out within 15 minutes and I did not feel a thing!

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Mell,

Thank you for your positive feedback! If you need anything or have questions regarding the aftercare, please contact us.

Kind regards,
Lassus Tandartsen

Sara Miqdadi 09 Okt 2020 - 17:01

Deze Google-recensie is zonder tekst

Márcia Costa Ribeiro 05 Okt 2020 - 22:52

Deze Google-recensie is zonder tekst

Stokely Vorm 03 Okt 2020 - 13:23

Deze Google-recensie is zonder tekst

Joice Sweris 02 Okt 2020 - 16:39

Zeer tevreden over de behandeling, vriendelijk en zorgzaam.

(Translated by Google)
Very satisfied with the treatment, friendly and caring.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste mevrouw Sweris,

Hartelijk dank voor uw positieve review! Altijd leuk om te lezen :-).

Graag tot de volgende keer.

Met vriendelijke groet,
Lassus Tandartsen

(Translated by Google)
Dear Mrs Sweris,

Thank you very much for your positive review! Always fun to read :-).

See you next time.

Yours sincerely,
Lassus Dentists

Adri Olivier 02 Okt 2020 - 12:51

Deze Google-recensie is zonder tekst

Carlijn Straver 02 Okt 2020 - 11:47

Deze Google-recensie is zonder tekst

Coumba Dalstra 02 Okt 2020 - 11:29

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste mevrouw Dalstra,

Gezien uw beoordeling kunnen wij concluderen dat uw bezoek aan onze praktijk niet naar wens is verlopen. Dit vinden wij erg jammer om te lezen en horen graag waar dit door komt. Onze behandelaar Emma Busoms heeft op 29-09 u geprobeerd te bellen m.b.t. uw behandeling. Kunt u zo vriendelijk zijn om contact op te nemen met de praktijk via info@lassus.nl of te bellen naar 020 - 471 3137.

Met vriendelijke groet,
Lassus Tandartsen

(Translated by Google)
Dear Mrs Dalstra,

Given your assessment, we can conclude that your visit to our practice did not go as planned. We are very sorry to read this and would like to hear why this happened. Our practitioner Emma Busoms tried to call you on 29-09 regarding your treatment. Could you please contact the practice via info@lassus.nl or call 020 - 471 3137.

Yours sincerely,
Lassus Dentists

Sander Simons 02 Okt 2020 - 10:24

Deze Google-recensie is zonder tekst

A'damŦЏϾКΞЯ West 01 Okt 2020 - 18:26

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste cliënt,

Verontrustend om te lezen dat u uw bezoek bij ons in de praktijk met 1 ster heeft beoordeeld. Graag komen wij met u in contact om te praten over uw ervaring. Alleen met uw feedback kunnen wij onze zorg en dienstverlening verbeteren.
Omdat wij u niet in ons systeem kunnen vinden onder de naam 'A'dam West', willen wij u vriendelijk vragen om contact op te nemen met onze praktijk door een e-mail te sturen naar info@lassus.nl of te bellen naar 020 - 471 3137.

Met vriendelijke groet,
Lassus Tandartsen

(Translated by Google)
Dear client,

It is worrying to read that you rated your visit to our practice with 1 star. We would like to get in touch with you to talk about your experience. Only with your feedback can we improve our care and services.
Because we cannot find you in our system under the name 'A'dam West', we would kindly ask you to contact our practice by sending an e-mail to info@lassus.nl or calling 020 - 471 3137.

Yours sincerely,
Lassus Dentists

Benjamin van der Kloet 15 Sep 2020 - 14:22

Dit lijkt meer een commerciële instelling dan een tandartsenpraktijk, die vooral heel veel geld willen verdienen. In plaats van een controle sturen ze aan op een kennismaking van drie kwartier. Om maar niet te spreken van de offertes met velerlei onnodige behandelingen die ze naar eigen zeggen verplicht zijn toe sturen.
Deze beoordeling is netjes afgehandeld door een medewerkster van Lassus door me hierover te contacteren, maar dit verandert het feit niet dat het businessmodel een zeer duidelijk winstoogmerk heeft.

(Translated by Google)
This seems more like a commercial institution than a dental practice, which mainly wants to make a lot of money. Instead of a check, they aim for a 45-minute introduction. Not to mention the quotes with many unnecessary treatments that they say they are obliged to send.
This review has been dealt with politely by a Lassus employee by contacting me about this, but this does not change the fact that the business model has a very clear profit motive.

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Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste heer Van der Kloet, het is spijtig te lezen dat u ontevreden bent over onze werkwijze. Graag leggen wij deze hierbij nogmaals aan u uit. Omdat wij u nog niet eerder hebben gezien en daardoor geen inzicht hebben in uw tandheelkundige historie en wensen, plannen wij bij inschrijving in onze praktijk altijd een kennismakingsafspraak in. Tijdens deze afspraak worden naast uitgebreid mondonderzoek ook röntgenfoto's gemaakt. Deze foto's worden gemaakt omdat de tandarts met het blote oog niet altijd alles kan zien en wordt u geadviseerd om deze elke 2 jaar opnieuw te laten maken. Op basis hiervan ontvangt u een persoonlijke begroting en kunt u daarna bij ons terecht voor een halfjaarlijkse controle. De offerte die u ontvangt is een overzicht van de maximale kosten, waarbij duidelijk wordt aangegeven dat deze kosten afhankelijk zijn van de status van uw gebit en lager uit kunnen vallen. Ook wordt u verzocht om uw gegevens inclusief röntgenfoto's voorafgaand aan de intake bij uw oude tandarts op te vragen, zodat het vervaardigen van nieuwe foto's niet altijd noodzakelijk is en deze kosten dus niet gedeclareerd worden. Mochten er onduidelijkheden zijn, kunt u uiteraard gerust contact met ons opnemen via 020 2104007. Wij hopen u alsnog te mogen verwelkomen in onze praktijk.

(Translated by Google)
Dear Mr Van der Kloet, it is unfortunate to read that you are dissatisfied with our working method. We would like to explain this to you again. Because we have not seen you before and therefore have no insight into your dental history and wishes, we always schedule an introductory appointment when registering in our practice. During this appointment, in addition to extensive oral examination, x-rays are also taken. These photos are taken because the dentist cannot always see everything with the naked eye and you are advised to have them taken again every 2 years. Based on this, you will receive a personal budget and you can then contact us for a six-monthly check-up. The quote you receive is an overview of the maximum costs, clearly indicating that these costs depend on the status of your teeth and may be lower. You are also requested to request your data, including X-rays, from your old dentist prior to the intake, so that new photos are not always necessary and these costs are therefore not declared. If there are any uncertainties, you can of course contact us on 020 2104007. We hope to welcome you to our practice.

Lubomira Kostova 13 Sep 2020 - 15:13

Initially, everything was fine, the staff was professional and helpful until I needed to have a wisdom tooth removed and I received a bill way higher than expected. Over the course of a few weeks I had to chase them to give me a clarification as no one had previously told me that it would be more expensive than expected. Finally, the explanation I managed to obtain was that since it was a difficult piece, I was being charged more. Even after trying to understand this as during the extraction, both surgeon and assistant, were talking and laughing non-stop, I still did not obtain a satisfactory answer. Following this, I wanted my file as I did not want to be a client anymore and had to chase several times for this as well.

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Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Mrs. Kostova, thank you for writing this honest review. We are very sorry to learn that you didn't receive a satisfying answer in regards to your treatment for the removal of your wisdom tooth. Our clinic manager will get in touch with you in order to discuss your experience and hopefully we can answer your questions accordingly and address your remarks with your practicioner. With kind regards, Laura - Lassus Tandartsen

Johnny 10 Sep 2020 - 20:23

Thanks you Marieke for being so professional and helpful Lassus should be proud having you...thank you Ashraf for being super professional 😊

Annemiek Kruuk 10 Sep 2020 - 10:20

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Peter Voolstra 09 Sep 2020 - 22:21

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Isagani Lorenzo 08 Sep 2020 - 16:44

None

Sakina R 08 Sep 2020 - 15:52

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Cherie Schofield 08 Sep 2020 - 15:19

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Yaelle Ga 02 Sep 2020 - 23:40

Good experience with the dentists and hygienists. They helped me with issues I had.

Jelske Boonstra 02 Sep 2020 - 16:15

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Xto Amsterdam 02 Sep 2020 - 09:32

Prima geholpen. Aardige medewerkers.

(Translated by Google)
Great help. Nice employees.

vincent zwiggelaar 01 Sep 2020 - 20:50

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Verion Yang 01 Sep 2020 - 16:01

Great experience.
The dentist and assistant were very calm and kind.
The extraction was painless and it went fast.
Totally recommended.

Elisabeth Elbers 01 Sep 2020 - 15:19

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Oliver Brown 18 Aug 2020 - 14:42

How does this dental practice have so many 5* reviews. Fake accounts I suspect.

My partner has had 3 wisdom tooth removal appointments cancelled by Lassus the day before treatment was supposed to take place.

Originally, and by the dentist's instruction, the wisdom tooth removal was meant to be done with upmost urgency due to constant infections.

1st scheduled wisdom tooth removal - (3 or 4 months ago) - the Dentist apparently called in sick and they cancelled the appointment.

2nd appointment (6 later weeks later - was apparently the next available time)- dentist calls in sick AGAIN and we have to rearrange? Earliest appointment was another 4 weeks away!!

THIRD APPOINTMENT (4 weeks later) scheduled for TODAY!- they email us yesterday to say the dentist isn't available all month and they cancel and told us we have to go to the hospital to do the tooth instead. Sorry what?! 3-4 months of cancelled appointments just to then tell us to go somewhere else?! Have already paid hundreds even thousands to this dentist.

My partner was available any day for the last 3 months to have the procedure done. Are you telling me there's not been ONE single dentist available to remove a wisdom tooth in the last 3-4 months.
Pathetic and negligent.
We were both registered here but have now deregistered and my partner still in great pain with the tooth with no resolution.

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Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Oliver,

Thank you for reaching out to us. We are very sorry to read that your experience fell short of expectations.
We do understand that rescheduling the appointment of your partner for many times is far from ideal and that is definitely not something that you should expect from us. We deeply apologize for the inconvenience. At some situations it is necessary to reschedule the appointment and we do that only if there is really no other solution. We already have asked our colleagues to contact you regarding this situation and to explain the reason of rescheduling.

Kind regards,
Lassus Tandartsen

Shayma Alkhateri 18 Aug 2020 - 14:27

Booked for wisdom tooth removal since June and they kept canceling my appointment & rescheduling for 3 times with very short notice. They kept saying that the dentist isn’t available.

Wisdom tooth is a very serious thing and they were clearly careless about their patients otherwise they would’ve suggested something else or even simply notifying their patients.

I’m now changing clinics for my sake & safety.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Ms. Alkhateri,

We would kindly thank you for taking your time to provide us with your feedback. We are sorry to read of the disappointment experience that you had at our clinic regarding the rescheduling of your appointment. Rescheduling your appontments for so many times is not what you should expact form us. We understand that your time is valuable but in some situations it is necessary to reschedule the appointment. We truly apologize for this! We have already asked our colleagues to contact you to explain what the reason is for rescheduling the appointments.

Kind regards,
Lassus Tandartsen

Srjana Balraj 17 Aug 2020 - 14:24

Doctors and Hygienists here are professional, wonderful and fantastic. Three cheers to their good work.

Vincent Kuin 10 Aug 2020 - 22:40

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Robert Obbes 10 Aug 2020 - 19:00

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Maria Florencia Rossi 10 Aug 2020 - 17:31

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Patrick Burhenne 10 Aug 2020 - 17:19

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Linda van Wal 10 Aug 2020 - 13:05

Zeer goed geinformeerd en ben nog in behandeling dus even afwachten

(Translated by Google)
Very well informed and I'm still being treated, so I'll have to wait and see

Marco van Roon 10 Aug 2020 - 12:50

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Małgorzata Józefowicz 10 Aug 2020 - 12:25

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waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear client,

We would like to thank you for your feedback. We are saddened about your rating. Our goal is to deliver a pleasant visit at all time for all of our clients and we regret we were unable in doing so. We really would like to know what went wrong and how we can improve. Your rating has already been addressed to our clinic manager and our practitioner. They will contact you as soon as possible.

We welcome any additional feedback you may choose to share.

Kind regards,
Lassus Tandartsen

Chaïm Wijnberg 14 Jul 2020 - 05:32

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Merin Kooijman 12 Jul 2020 - 15:17

Super goed en vakkundig werk en geweldige service!

(Translated by Google)
Very good and professional work and great service!

Luisa 09 Jul 2020 - 21:59

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Karin Theunissen 08 Jul 2020 - 21:19

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Fatima Quesada 08 Jul 2020 - 13:15

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G. M. van Hees 03 Jul 2020 - 19:17

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Geert Ronduite 03 Jul 2020 - 15:44

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Nafsika Makri Makridou 02 Jul 2020 - 22:53

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Nerea G 02 Jul 2020 - 21:19

I highly recommend Lassus. They're very professional and always get a good explanation about dental care, what do I need to improve etc.

Vasileios Tsitlakidis 02 Jul 2020 - 18:44

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jan pieterse 02 Jul 2020 - 18:05

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Matthijs van Elden 02 Jul 2020 - 17:51

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waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste meneer van Elden,

Hartelijk dank voor uw beoordeling. 2 sterren lezen wij natuurlijk niet graag en zouden daarom graag met u in contact willen komen om te praten over uw ervaring. Alleen met uw feedback kunnen wij onze zorg en dienstverlening verbeteren. Onze praktijkmanager Fleur Wesselink zal zo spoedig mogelijk contact met u opnemen.

Met vriendelijke groet,
Lassus Tandartsen

(Translated by Google)
Dear Mr van Elden,

Thank you very much for your review. Of course, we do not like to read 2 stars and would therefore like to get in touch with you to talk about your experience. Only with your feedback can we improve our care and services. Our practice manager Fleur Wesselink will contact you as soon as possible.

Yours sincerely,
Lassus Dentists

Tania Pescador 14 Jun 2020 - 14:51

Very friendly, English speaking staff.

Elsbeth Krake 12 Jun 2020 - 11:01

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Laurentius Rietmeijer 10 Jun 2020 - 15:59

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Arina van Londen 10 Jun 2020 - 09:56

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Manan Kapoor 09 Jun 2020 - 21:30

Did not cancel my appointment, even when I mailed them few days before appointment, and then keep sending me reminders for survey

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Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Manan,

We would like to thank you for your feedback who helps us to improve the quality of our service. We are saddened about your rating and we apologize for the experience you had at our clinic. We understand that your time is valuable. Therefore we kindly ask you to contact our clinic manager Fleur Wesselink via Fleur.Wesselink@lassus.nl for personal feedback and share information regarding your experience.

Kind regards,
Lassus Tandartsen

Héctor Guillamón 09 Jun 2020 - 21:22

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T 09 Jun 2020 - 19:43

I had my crown fixed here a long time ago. And the doctor who was older did a amazing job.

Came back recently with pain and told them it was really painful. Went in as an emergency. And they told me a cleaning would resolve it.

Keep in mind i was in severe pain. I decided to go to to the central location. To get another opinion, also said cant do anything for me and cleaning will help.
OBVIOUSLY it was something bigger, but hey they are doctors so they know better. So finally got the cleaning , the hygienist was really good.

Unfortunately still not resolved and will def not go back.

Advise anyone looking for good service go somewhere with experience, and not how fancy the place looks.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Tiim,

We would like to thank you for taking your time and providing us with your feedback. We feel sorry to read that you experienced a lot of pain and the dental cleaning did not help straight away. We really would like to get in touch with you to talk about this case and see how we can help you. Since we can not find you in our system under the name ''Tiim'', could you please be so kind to contact our clinic manager Fleur Wesselink via Fleur.Wesselink@lassus.nl?

With kind regards,
Lassus Tandartsen

Valentina Vasile 09 Jun 2020 - 18:36

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Victor Laarhoven 09 Jun 2020 - 16:14

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A Maduro 09 Jun 2020 - 15:50

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carla brinkman 09 Jun 2020 - 15:38

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George Sasabone Coenraad 09 Jun 2020 - 15:33

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Choi Kof97 09 Jun 2020 - 15:18

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Justin van Angelen 09 Jun 2020 - 15:11

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hw b 04 Jun 2020 - 11:43

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Sally Deekman 03 Jun 2020 - 13:11

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Hanne van Reenen 02 Jun 2020 - 22:44

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Roy Engelsman 02 Jun 2020 - 21:49

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Eugenie De Jong 02 Jun 2020 - 21:17

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bas s. 02 Jun 2020 - 20:42

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Cathy Balke 02 Jun 2020 - 17:43

Zag er een beetje tegenop in deze Corona tijd. Maar vooraf genoeg informatie via mail ontvangen en in de wachtruimte genoeg afstand gecreëerd. Bij de tandarts zelf was alles oké.

(Translated by Google)
Was a bit dreading it in these Corona times. But receive enough information in advance by email and create enough distance in the waiting area. Everything was fine at the dentist itself.

Susanne Ciurca 02 Jun 2020 - 16:56

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Hortense Koster 02 Jun 2020 - 15:22

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Hugo van der Goes 02 Jun 2020 - 15:11

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Martijn de Vries 13 Apr 2020 - 08:07

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Abel Dutilh 10 Apr 2020 - 09:36

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Ingrid Kindl 09 Apr 2020 - 21:33

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H. S. 09 Apr 2020 - 20:48

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Irina Caras 08 Apr 2020 - 22:40

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kenneth druiventak 07 Apr 2020 - 16:25

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Oskars Stunda 03 Apr 2020 - 18:27

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Juan Walter 03 Apr 2020 - 17:00

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Renée Limpens 02 Apr 2020 - 22:44

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Jessica Sharp 02 Apr 2020 - 21:27

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Ina Kasperovic 02 Apr 2020 - 21:03

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waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste mevrouw Kasperovic,

Hartelijk dank voor uw review. Echter zien wij 1 ster en daar zijn wij natuurlijk niet blij mee! Wij komen graag met u in contact om te horen waarom u niet tevreden bent over uw bezoek aan Lassus Tandartsen. Onze praktijkmanager Fleur Wesselink zal contact met u opnemen.

Met vriendelijke groet,
Lassus Tandartsen

(Translated by Google)
Dear Mrs Kasperovic,

Thank you very much for your review. However, we see 1 star and we are of course not happy with that! We would like to get in touch with you to find out why you are not satisfied with your visit to Lassus Tandartsen. Our practice manager Fleur Wesselink will contact you.

Yours sincerely,
Lassus Dentists

Saida Nadi 02 Apr 2020 - 20:52

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Giulia Grigolon 02 Apr 2020 - 20:10

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Francine Bielders 02 Apr 2020 - 19:38

Vriendelijke ontvangst, zowel bij de receptie als door de tandarts en assistent. Ik ben zeer kundig geholpen, en afgestemd op de huidige omstandigheden. Ik was alleen wat beduusd door de luxueuze inrichting van de praktijk. Hoeft voor mij niet, tenzij het functioneel is.

(Translated by Google)
Friendly welcome, both at reception and by the dentist and assistant. I received very professional help and was attuned to the current circumstances. I was just a bit taken aback by the luxurious interior of the practice. Not necessary for me, unless it is functional.

Federica Ravaglia 02 Apr 2020 - 19:19

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Jacqueline de Jager 18 Mrt 2020 - 09:23

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Megan Marais 17 Mrt 2020 - 09:34

First impressions good, but after having an actual matter that I was relying on advice and a response, I waited for more than 3 weeks for 1 email. Thereafter I was reassured with a response, and again after having a question another 3 weeks have passed. Unacceptable response rate for patients

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Megan,

Thank you for your feedback who help us to improve the quality of our service. Please accept our sincere apologies for not being able to meet your expectations. Waiting for a long time to receive a respons is definitely not the way how it should be. We hope that the problem meanwhile is solved. Please feel free to contact us at any time in case we can be of any assistance.

With kind regards,
Lassus Tandartsen

Ineke Derks Schoenmakers 16 Mrt 2020 - 13:27

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Fillip Dias 11 Mrt 2020 - 17:28

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Miana Doicaru 11 Mrt 2020 - 14:51

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Adriaan Kraaipoel 10 Mrt 2020 - 23:53

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Sarah Wilson 10 Mrt 2020 - 21:04

The service is excellent, the staff are professional and offer great expertise, and the office is lovely.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Ms. Wilson,

Thank you for your kind and positive feedback! Much appreciated.

Kind regards,
Lassus Tandartsen

Franklin Damsco 10 Mrt 2020 - 19:06

Super ik had twijfels maar tot nu toe gaat alles prima. Goede zorg🙌🏾💪🏾

(Translated by Google)
Great, I had doubts but so far everything is going well. Good care🙌🏾💪🏾

Mark van der Ploeg 10 Mrt 2020 - 17:27

Mooie plek, maar ik moest lang wachten, en vind het maken van de offerte behoorlijk aan de prijs.

(Translated by Google)
Nice place, but I had to wait a long time, and I think making the quotation was quite expensive.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste cliënt,

Vriendelijk bedankt voor het achterlaten van uw feedback.
Graag komen wij met u in contact om te praten over uw offerte zodat het voor u duidelijk is waarom deze prijzen gehanteerd worden. De prijzen zijn in Nederland vastgesteld op jaarlijks basis door de Nederlandse Zorgautoriteit (NZa).
Omdat wij u helaas niet in ons systeem kunnen vinden onder de bovengenoemde naam, vragen wij u om contact op te nemen met onze praktijkmanager Anne van Noorden via 020-210 4007 of anne.vannoorden@lassus.nl.

Met vriendelijke groet,
Lassus Tandartsen

(Translated by Google)
Dear client,

Thank you very much for leaving your feedback.
We would like to get in touch with you to discuss your quotation so that it is clear to you why these prices are used. The prices in the Netherlands are determined on an annual basis by the Dutch Healthcare Authority (NZa).
Because we unfortunately cannot find you in our system under the above name, we ask you to contact our practice manager Anne van Noorden via 020-210 4007 or anne.vannoorden@lassus.nl.

Yours sincerely,
Lassus Dentists

Michael Masket 10 Mrt 2020 - 16:23

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S J 10 Mrt 2020 - 15:28

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Birte Hendriks 10 Mrt 2020 - 14:22

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Mo Marghich 10 Mrt 2020 - 14:14

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Sylvia Ann Maria van Steenis 10 Mrt 2020 - 14:09

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waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Sylvia,

We would like kindly thank you for taking your time to provide us with your feedback.
In regards to your review we would like to get in touch with you, because we can conclude from your rating that there is a lot to improve from our side. Only with your valuable feedback we can improve our services and dental care. Please get in touch with our clinic manager Anne van Noorden via anne.vannoorden@lassus.nl or 020-210 4007.

Kind regards,
Lassus Tandartsen

ABO Anad 10 Mrt 2020 - 11:28

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Omar Arar 10 Mrt 2020 - 11:22

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spykx nl 10 Mrt 2020 - 11:12

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Ishita Shukla 10 Mrt 2020 - 11:05

Great service and rational, expert and extremely accommodating dentist/s.

Marcelo Inácio 10 Mrt 2020 - 10:52

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Marianne Rosielle 10 Mrt 2020 - 10:43

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Rashida 10 Mrt 2020 - 10:42

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Jules Theeboom 05 Mrt 2020 - 15:14

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Joanne Will 04 Mrt 2020 - 21:54

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stephanie braun 04 Mrt 2020 - 15:07

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asmita patil 04 Mrt 2020 - 12:02

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erzsebet belenzada 03 Mrt 2020 - 20:36

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vladimir tiron 03 Mrt 2020 - 18:15

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Andre Maters 03 Mrt 2020 - 16:03

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Laurent Pompairac Gentil 03 Mrt 2020 - 15:33

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Darky Haydn 03 Mrt 2020 - 14:16

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Sharon Baks-Werink 03 Mrt 2020 - 13:40

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Xiaoyao Zhang 03 Mrt 2020 - 10:59

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monique lohuis 03 Mrt 2020 - 10:44

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Daniel da Costa Pereira 03 Mrt 2020 - 10:38

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khalid Zouhair 19 Feb 2020 - 11:43

Fijne tandarts en de beste mondhygiëniste die je kan wensen. Aangezien ik de mondhygiëniste vaker zie dan de tandarts, wil ik graag vermelden wat een goede zorg ik van haar ontvang en hoe goed zij met mij meedenkt om mijn gebit optimaal te houden. Daarnaast weet zij mij goed op mijn gemak te stellen zodra ik in de stoel ligt. Ze vertelt me exact welke handeling ze gaat verrichten en in welke volgorde. Kortom Samira van Lassus Tandartsen Olympisch Stadion is een topper!

(Translated by Google)
Great dentist and the best dental hygienist you could wish for. Since I see the dental hygienist more often than the dentist, I would like to mention what good care I receive from her and how well she thinks along with me to keep my teeth optimal. In addition, she knows how to put me at ease as soon as I am in the chair. She tells me exactly what action she is going to perform and in what order. In short, Samira from Lassus Dentists Olympic Stadium is a winner!

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Khalid,

Vriendelijk bedankt voor het nemen van uw tijd om deze mooie review te schrijven.
Wij zijn blij om te lezen dat u zo blij bent met ''onze'' Samira, dit zullen wij dan ook zeker met haar delen.

Met vriendelijke groet,
Lassus Tandartsen

(Translated by Google)
Dear Khalid,

Thank you very much for taking your time to write this lovely review.
We are happy to read that you are so happy with ''our'' Samira, we will certainly share this with her.

Yours sincerely,
Lassus Dentists

janneke hulscher 12 Feb 2020 - 10:15

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Gert Schrijvers 11 Feb 2020 - 20:12

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Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste meneer Schrijvers,

Dank voor het nemen van de tijd om uw beoordeling met ons te delen. 2 sterren, dit lezen wij natuurlijk niet graag. Onze praktijkmanager zal zo spoedig mogelijk contact met u opnemen om te praten over uw ervaring in onze praktijk.
Wij gaan er hard aan werken om van 2 sterren naar 5 sterren te gaan!

(Translated by Google)
Dear Mr Writers,

Thank you for taking the time to share your review with us. 2 stars, we obviously don't like reading this. Our practice manager will contact you as soon as possible to discuss your experience in our practice.
We are going to work hard to go from 2 stars to 5 stars!

Nicole Romito 11 Feb 2020 - 18:01

Extra charges were added to my bill without my consent. When I called to explain I did not agree to these charges, nothing was done about it. My husband and I got our teeth cleaned in the same week. He was charged 16 euros and I was charged 40 EUROS for the same service. They took advantage of us because we are expats. BE AWARE!

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Nicole,

We want to thank you for taking your time to provide us with your feedback since this gives us a valuable opportunity to respond and reflect.
We are saddened about your rating and we can understand that it might seem strange when your husband pays a different amount than you if you had exactly the same treatment.
Please be aware that every situation is personal and every client requires different treatment.
It would be definitely useful to contact our clinic manager to discuss this matter further and to see where the differences come from. Since we can not find your name as indicated above we kindly would ask you to reach out to our clinic manager directly via anne.vannoorden@lassus.nl or 020-471 3137.

(Vertaald door Google)
Beste Nicole,

We willen u bedanken voor het nemen van uw tijd om ons uw feedback te geven, omdat dit ons een waardevolle gelegenheid geeft om te reageren en na te denken.
We zijn bedroefd over je beoordeling en we kunnen begrijpen dat het er mysterieus uit kan zien als je man een ander bedrag betaalt dan jij als je precies dezelfde behandeling hebt gehad.
Houd er rekening mee dat elke situatie identiek is en dat elke klant soms een beetje een andere behandeling nodig heeft.
Het zou absoluut nuttig zijn om contact op te nemen met onze kliniekmanager om deze kwestie verder te bespreken en te zien waar de verschillen vandaan komen. Omdat we uw naam niet kunnen vinden zoals hierboven aangegeven, vragen we u vriendelijk om rechtstreeks contact op te nemen met onze kliniekmanager via anne.vannoorden@lassus.nl of 020-471 3137.

Wessel 04 Feb 2020 - 23:29

Toppers die er werken, iedereen is energiek en klantvriendelijk. Naast de gezelligheid is de tandartsenpraktijk kwalitatief gezien echt top!

(Translated by Google)
Top people who work there, everyone is energetic and customer-friendly. In addition to the fun, the dental practice is really great in terms of quality!

Rutger Boerboom 04 Feb 2020 - 21:42

Deze Google-recensie is zonder tekst

Milou Van Zomeren 04 Feb 2020 - 19:00

Deze Google-recensie is zonder tekst

Olga prv. 04 Feb 2020 - 18:02

Deze Google-recensie is zonder tekst

Tanvir Chowdhury 04 Feb 2020 - 17:50

Deze Google-recensie is zonder tekst

John Furrier 03 Feb 2020 - 09:42

Deze Google-recensie is zonder tekst

Neal Blaak 03 Feb 2020 - 09:30

Deze Google-recensie is zonder tekst

Khalid Safy 31 Jan 2020 - 02:55

De beste praktijk en de liefste tandarts die ik ooit heb gehad.❤💜💚💙💛👌👍

(Translated by Google)
The best practice and the sweetest dentist I have ever had.❤💜💚💙💛👌👍

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste meneer Safy,

Hartelijk dank voor uw liefderijke reactie! Het doet ons goed om te lezen dat u zo tevreden bent met de praktijk en de tandarts.

(Translated by Google)
Dear Mr Safy,

Thank you very much for your loving response! We are pleased to read that you are so satisfied with the practice and the dentist.

Yuki Aihara 30 Jan 2020 - 20:31

My initial consultation was great and the staff were fantastic. Unfortunately my scheduled cleaning scheduled for the following week was the complete opposite. The hygienist forgot to show up for work. I wasted part of my evening commuting and waiting at reception - eventually I rescheduled for another day with another hygienist.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Mr. Aihara,

We appreciate your time to share your comment with us since this gives us a valuable opportunity to respond and reflect. We deeply apologize for the experience that you have had in our clinic. It goes without saying that this is definitely not what you should expect from us! We understand that your time is valuable. Our colleague will contact you in regards to the addressed issues and we hope we will provide you with a satisfying solution. Please feel free to contact us at any time in case we can be of any assistance.

Sjoerd Liefting 28 Jan 2020 - 08:23

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste meneer Liefting,

Dank voor uw feedback.
Wij vinden het spijtig om te lezen dat uw bezoek in onze praktijk niet naar wens is verlopen. Onze praktijkmanager zal zo spoedig mogelijk contact met u opnemen om te praten over uw ervaring en hoe wij deze in uw ogen kunnen verbeteren.

(Translated by Google)
Dear Mr. Liefting,

Thank you for your feedback.
We are sorry to read that your visit to our practice did not go as planned. Our practice manager will contact you as soon as possible to discuss your experience and how we can improve it in your opinion.

R Bosch 24 Jan 2020 - 20:51

Deze Google-recensie is zonder tekst

Alexandra Hollay 22 Jan 2020 - 10:18

Deze Google-recensie is zonder tekst

jay kola 22 Jan 2020 - 05:44

Deze Google-recensie is zonder tekst

Elham Zolghadr 21 Jan 2020 - 11:17

Deze Google-recensie is zonder tekst

M. Eikenhout 20 Jan 2020 - 18:22

Deze Google-recensie is zonder tekst

Alex Kashintsev 20 Jan 2020 - 16:49

nice place

Nezhda Chakalova 20 Jan 2020 - 16:45

Deze Google-recensie is zonder tekst

Ien GM van der Pol 20 Jan 2020 - 16:02

Deze Google-recensie is zonder tekst

Alejandro 20 Jan 2020 - 15:50

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Alejandro,

Based on your rating we can conclude that we did not fully meet your expectations. We would like to get in touch with you for personal feedback and share information regarding your experience in our clinic. Only with your valuable feedback we can improve our service and dental care. Please get in touch with our clinic manager Fleur Wesselink via info@lassustandartsen.nl or 020 - 210 4007.

Gian Moorman 20 Jan 2020 - 15:47

Deze Google-recensie is zonder tekst

miuriel kochva 20 Jan 2020 - 15:44

Deze Google-recensie is zonder tekst

Rodney Kickken 19 Jan 2020 - 23:20

Deze Google-recensie is zonder tekst

Veronika Ščavnická 17 Jan 2020 - 12:05

Deze Google-recensie is zonder tekst

Myrthe van der Schoot 15 Jan 2020 - 15:06

Fijne tandarts!
+ Na aanmelding kreeg ik een uitgebreide intake met foto’s en advies. (Check wel even of dit bij jouw verzekering vergoed wordt.)
+ Mooi ingerichte wachtruimte met fijne sfeer.
+ Ruime openingstijden (in de avond en het weekend) op een goed bereikbare locatie.

(Translated by Google)
Nice dentist!
+ After registering, I received an extensive intake with photos and advice. (Check whether this is reimbursed by your insurance.)
+ Beautifully decorated waiting area with a nice atmosphere.
+ Extensive opening hours (evenings and weekends) in an easily accessible location.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Myrthe,

Wat leuk om te lezen dat je een leuke ervaring hebt gehad bij Lassus Tandartsen en het als fijn hebt ervaren! Bedankt voor de genomen moeite en tijd om deze review te plaatsen. Graag zien wij jou snel weer terug bij ons in één van de praktijken.

(Translated by Google)
Dear Myrthe,

How nice to read that you had a nice experience at Lassus Tandartsen and that you found it pleasant! Thank you for taking the time and effort to post this review. We would like to see you again soon in one of our practices.

Aat Berk 15 Jan 2020 - 12:20

Afspraak is door Lassus afgezegd en een maand verplaatst.
Ik vind dit niet correct, aangezien dit in het verleden al meerdere keren is voorgevallen.
Als een afspraak om wat voor reden niet door kan gaan, dan dient deze binnen een week alsnog plaats te vinden. Een maand is hierbij niet acceptabel.
Ook ik, als klant van Lassus, heb een timetable waarbinnen ik geleverd wil worden.

(Translated by Google)
The appointment was canceled by Lassus and moved a month.
I don't think this is correct, as this has happened several times in the past.
If an appointment cannot go ahead for some reason, it must still take place within one week. A month is not acceptable.
As a Lassus customer, I also have a timetable within which I want to be delivered.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Geachte meneer Berk,

Hartelijk dank voor uw feedback. Wij vinden het spijtig om te lezen dat uw afspraak verplaatst is en u pas over een maand terecht kunt. Wegens ziekte van de behandelende arts is het helaas niet altijd mogelijk om op korte termijn een nieuwe afspraak in te plannen. Wij hopen op uw begrip hiervoor.
Als u wilt, kunt u contact met ons opnemen om te zorgen dat wij u op de wachtlijst plaatsen. Bij uitval kunnen wij u dan bereiken voor het eventueel vervroegen van de afspraak. U kunt ons bellen op 020-210 4007.

(Translated by Google)
Dear Mr Berk,

Thank you very much for your feedback. We are sorry to read that your appointment has been rescheduled and you will not be able to attend for another month. Due to the illness of the treating physician, it is unfortunately not always possible to schedule a new appointment at short notice. We hope for your understanding for this.
If you wish, you can contact us to ensure that we place you on the waiting list. In the event of cancellation, we can contact you to move the appointment forward if necessary. You can call us on 020-210 4007.

Joya Kuin 15 Jan 2020 - 11:03

Deze Google-recensie is zonder tekst

Rob De Bruijn 14 Jan 2020 - 22:32

Was al bekend met de keizersgracht en de Lassusstraat, okk deze praktijk is van grote klasse. Deskundig, vriendelijk en eerlijk.

(Translated by Google)
Was already familiar with the Keizersgracht and the Lassusstraat, but this practice is also of great class. Knowledgeable, friendly and honest.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste meneer De Bruijn,

Hartelijk dank voor de genomen moeite om deze positieve review te schrijven. Wij zijn erg blij met u als cliënt en het is fijn om te lezen dat dit wederzijds is.

(Translated by Google)
Dear Mr. De Bruijn,

Thank you very much for taking the time to write this positive review. We are very happy with you as a client and it is nice to read that this is mutual.

Bo Liu 14 Jan 2020 - 19:23

Deze Google-recensie is zonder tekst

Anna Bahnerth 14 Jan 2020 - 07:15

Goede tandarts alleen de afspraken die gemaakt worden, kunnen niet altijd nagekomen worden. Of dat ligt aan de planning of onervarenheid van de balie medewerkers weet ik nog steeds niet.

(Translated by Google)
Good dentist, but the agreements that are made cannot always be kept. I still don't know whether this is due to planning or the inexperience of the counter staff.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Geachte mevrouw Bahnerth,

Vriendelijk bedankt dat u de tijd heeft genomen om deze review te schrijven. Fijn om te horen dat u in handen bent van een fijne tandarts waar u tevreden over bent. Het betreurt ons om te horen dat de gemaakte afspraken niet met u worden nagekomen. Wij zoeken graag samen met u uit wat er is gebeurd zodat wij dit in de toekomst kunnen voorkomen. Wilt u daarom ook contact opnemen met de praktijkmanager Fleur Wesselink via 020 210 4007.

(Translated by Google)
Dear Mrs. Bahnerth,

Thank you very much for taking the time to write this review. It's nice to hear that you are in the hands of a great dentist that you are satisfied with. We regret to hear that the agreements made with you are not kept. We would be happy to help you find out what happened so that we can prevent this in the future. Please also contact practice manager Fleur Wesselink on 020 210 4007.

Marjolein van der Aar 13 Jan 2020 - 21:24

Aardige tandartsen en mondhygiënisten en een efficiënte werkwijze. Erg mooie en hippe wachtruimte op Stadionplein. Minpunt: afspraak begint bijna altijd min. een half uur te laat. Mijn ervaring is dat dat bij alle tandartsen zo is, maar het blijft irritant.

(Translated by Google)
Nice dentists and dental hygienists and an efficient working method. Very nice and trendy waiting area on Stadionplein. Downside: appointment almost always starts at least half an hour late. My experience is that this is the case with all dentists, but it remains annoying.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Marjolein,

Wij waarderen het dat u de tijd heeft genomen om een review te schrijven. Hartelijk dank hiervoor!
Fijn om te lezen dat u een fijne bezoek heeft gehad bij de tandarts en de mondhygiënisten.
Wel erg vervelend om te horen dat uw afspraak ervoor uitliep waardoor u moest wachten.
Wij begrijpen dat uw tijd erg waardevol is en doen er alles aan om te zorgen dat iedereen op tijd wordt geholpen. Wij zullen uw feedback zeker bespreken met het team en hopen dat dit in de toekomst niet meer gebeurt.

(Translated by Google)
Dear Marjolein,

We appreciate that you took the time to write a review. Thank you very much for this!
Nice to read that you had a pleasant visit to the dentist and dental hygienists.
It is very annoying to hear that your appointment ran late and you had to wait.
We understand that your time is very valuable and do everything we can to ensure that everyone is helped on time. We will certainly discuss your feedback with the team and hope that this does not happen again in the future.

Jetty Amstelveen 13 Jan 2020 - 16:47

Ben super tevreden 👍🏻

(Translated by Google)
I'm super satisfied 👍🏻

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste mevrouw Amstelveen,

Hartelijk dank voor uw feedback! Wij zijn blij om te horen dat u een tevreden gevoel heeft achtergehouden na het bezoeken van de Lassus Tandartsen.

(Translated by Google)
Dear Mrs. Amstelveen,

Thank you very much for your feedback! We are happy to hear that you were left with a satisfied feeling after visiting the Lassus Dentists.

David Robustelli 13 Jan 2020 - 16:16

Deze Google-recensie is zonder tekst

Ana-Mariya Danielowa 13 Jan 2020 - 16:13

Deze Google-recensie is zonder tekst

Benedetta Lenci 13 Jan 2020 - 16:11

Deze Google-recensie is zonder tekst

Serra Paixao 13 Jan 2020 - 16:07

Deze Google-recensie is zonder tekst

Antti Laitinen 13 Jan 2020 - 15:54

All in all a really great experience. Fast, good service. Nice lounge-like waiting area.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Mr. Laitinen,

Thank you for your positive feedback!

Emma Móré 13 Jan 2020 - 15:51

Deze Google-recensie is zonder tekst

Robert Jongstra 13 Jan 2020 - 15:51

Excellent impression at take-in consult. Professional dentist and Assistant, equipped w apparently outstanding technology and very efficient. Friendly atmosphere throughout

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Mr. Jongstra,
We are happy to read that you had a nice experience at the take-in consult! Also, we would like to thank you for your time for writing this kind review.

Viket Benzesin 13 Jan 2020 - 15:47

Deze Google-recensie is zonder tekst

Elke van der Zanden 09 Jan 2020 - 22:17

Zeer kundige tandartsen en specialisten, prettige sfeer, naar alle tevredenheid geholpen.

(Translated by Google)
Very skilled dentists and specialists, pleasant atmosphere, service provided to everyone's satisfaction.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste mevrouw van der Zanden,
Hartelijk dank dat u de tijd heeft genomen om een review te schrijven over uw ervaring bij de Lassus Tandartsen. Wij zijn blij om te horen dat u naar alle tevredenheid bent geholpen!

(Translated by Google)
Dear Mrs van der Zanden,
Thank you very much for taking the time to write a review about your experience at Lassus Dentists. We are happy to hear that you were helped to your satisfaction!

alessandro sculati 04 Jan 2020 - 14:14

I had an appointment today the 4th of January 2020 for a dental cleaning at 14:20
I received a call to my phone at 12:30 but I was not able to reply. So after few minutes I called the number but noone never replyed to me (after 6 times). So I've called the other 2 studios but again no one replyed.
So I've sent a mail asking If they could call me back. No reply.

I went to the appointment and they told me that the igienist was sick (I live 45 minutes from the studio).
They gave me an appointment for one month later to a different studio.

Really disappointed. Wasted half saturday afternoon. Not serious.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Mr. Sculati, thank you for your honest review. We truly apologize for the experience you had at our clinic. This is definitely not what you should expect from us. We understand that your time is valuable. Therefore we kindly ask you to contact our clinic manager Fleur Wesselink via info@lassus.nl or 020-2104007 to discuss your experience and find a solution together.

Eirini 25 Dec 2019 - 15:37

Very friendly and kind! Everything was perfect

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Eirini, thank you for your kind words. We're happy to read that everything was perfect!

Armine Muradian 19 Dec 2019 - 00:21

Deze Google-recensie is zonder tekst

Sandra Koot 15 Dec 2019 - 07:52

Deze Google-recensie is zonder tekst

Galina Bregman 13 Dec 2019 - 12:36

Deze Google-recensie is zonder tekst

Ramakrishna Reddy Bujala 12 Dec 2019 - 20:06

Hello Team,

This is one of the worst experience I had. Recently I have done reset the teeth cap back. But came out today. At least was expecting for six months. So far I haven't paid amount. Please can give me a call back for the same, what should we do with that? Came from Gouda for the treatment with train tickets but not getting any benefit.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Ramakrishna, we are very sorry to learn that your crown came out already. Unfortunately this happens somethimes. We urge you to contact our clinic to put it back free of charge and discuss your experience with our clinic manager Anne van Noorden. You can reach us via 020-2104007 to set up the appointment.

Update:
Dear Ramakrishna,
We saw that you have had your crown replaced under guarantee. We hope we have provided you with the right solution. Please contact us directly via 020-2104007 if we can be of any further assistance.

Dana Toorman 12 Dec 2019 - 18:14

Deze Google-recensie is zonder tekst

Franca Blomjous 12 Dec 2019 - 17:07

Deze Google-recensie is zonder tekst

peter grunder 12 Dec 2019 - 17:07

Proffesionele tandarts met een persoonlijke benadering. Soms wat lange wachttijden, zowel telefonisch als in de wachtkamer.

(Translated by Google)
Professional dentist with a personal approach. Sometimes long waiting times, both by telephone and in the waiting room.

Sam Jacobson 12 Dec 2019 - 16:33

Deze Google-recensie is zonder tekst

Yoav Sasson 12 Dec 2019 - 15:48

Deze Google-recensie is zonder tekst

Martin Benavidez 09 Dec 2019 - 07:52

Deze Google-recensie is zonder tekst

Shirly Annie Rijkaard 07 Dec 2019 - 15:35

Mijn tweede mondhygiëniste van Turkse afkomst is een topper in haar werk, ik hoop dat ik bij haar als vaste klant mag blijven komen? Het lijkt me leuk om ooit een product samen met haar op de markt te zetten op haar vakgebied (en via Turkije). Want ik wil absoluut niet hebben, dat de leden van "koningshuizen" mee profiteren van mij gave. De eerste autochtonen mevrouw die ik kreeg, bakte er helemaal niks van (naast het feit dat ik te laat was).

(Translated by Google)
My second dental hygienist of Turkish origin is a great at her work, I hope I can continue to come to her as a regular customer? I think it would be fun to one day launch a product together with her in her field (and via Turkey). Because I absolutely do not want the members of "royals" to benefit from my gift. The first native lady I met didn't like it at all (besides the fact that I was late).

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste mevrouw Rijkaard, wat fijn om te lezen dat u zo tevreden bent over uw behandeling door Kaoutar. Natuurlijk kunt u bij haar blijven komen. U kunt dit altijd aangeven bij het inplannen van een nieuwe afspraak, wij houden hier graag rekening mee.

(Translated by Google)
Dear Mrs Rijkaard, how nice to read that you are so satisfied with your treatment by Kaoutar. Of course you can continue to visit her. You can always indicate this when scheduling a new appointment, we will be happy to take this into account.

Mark Sluimers 07 Dec 2019 - 12:53

Five out of five stars. I was able to book an appointment on the very same day I called and my dentist was professional, to the point and able to help me after finding out what was wrong with me.

Highly recommended!

Sjoerd Hussain 06 Dec 2019 - 18:04

Zeer prettige Kundige Specialist E. Rikken , tandarts/implantoloog , transparant en duidelijk. Splinter Nieuwe Accommodatie, Super modern, parkeergelegenheid , Zéér Luxe wacht-hal, mooi uitzicht. Zeven dagen in de week open. Ook avonden,

(Translated by Google)
Very pleasant Expert Specialist E. Rikken, dentist/implantologist, transparent and clear. Splinter new accommodation, super modern, parking, very luxurious waiting hall, beautiful view. Open seven days a week. Also evenings,

Natasa Pejcic 06 Dec 2019 - 14:25

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Ms. Pejcic, in regards to your review we would like to get in touch with you, because we can conclude from this that there is a lot to improve from our side. Only with your valuable feedback we can improve our services and dental care. Please get in touch with our clinic manager Anne van Noorden via info@lassus.nl or 0202104007. This will be very much appreciated by us.

Mrinalini Luthra 06 Dec 2019 - 13:45

Deze Google-recensie is zonder tekst

Luna Luna 06 Dec 2019 - 12:10

Deze Google-recensie is zonder tekst

Aya Moslam 06 Dec 2019 - 02:00

The place is very nice and cozy , Doctor and her assistant was very friendly, the room was very clean and tidy , Everything went great except one thing is that the doctor kept my mouth open for a long time which ended with a headache and painful jaws

Tanya MA 05 Dec 2019 - 22:46

Deze Google-recensie is zonder tekst

Ineke van der Ster 05 Dec 2019 - 22:01

Prachtige locatie met aardige medewerkers

(Translated by Google)
Beautiful location with nice employees

Italuba 05 Dec 2019 - 20:44

Deze Google-recensie is zonder tekst

M 20 Nov 2019 - 09:39

Heb niet zulke goede ervaringen bij mijn laatste bezoek aan de mondhygiënist. Deed zijn werk niet naar behoren "houtje touwtje" verhaal. Wil de volgende keer niet meer door hem worden geholpen!!

(Translated by Google)
I did not have such a good experience during my last visit to the dental hygienist. Did not do his job properly "pulling the strings" story. Don't want to be helped by him next time!!

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste M, we betreuren het zeer dat uw laatste bezoek niet naar verwachting is verlopen. Omdat u de review anoniem heeft achtergelaten, kunnen wij helaas niet uitzoeken door wie u bent behandeld en u uiteraard een passende oplossing en persoonlijk excuus aan te bieden. Hierbij verzoeken wij u dan ook om contact op te nemen met onze praktijk manager Fleur Wesselink via info@lassus.nl / 020 210 4007.

(Translated by Google)
Dear M, we very much regret that your last visit did not go as expected. Because you left the review anonymously, we unfortunately cannot find out who treated you and of course offer you a suitable solution and personal apology. We hereby request that you contact our practice manager Fleur Wesselink via info@lassus.nl / 020 210 4007.

Chanok DVS 17 Nov 2019 - 17:13

Deze Google-recensie is zonder tekst

Aliaksandr Arlou 15 Nov 2019 - 09:53

Deze Google-recensie is zonder tekst

hutu sila 14 Nov 2019 - 10:00

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Hutu, vanuit uw beoordeling kunnen wij opmaken dat u niet geheel tevreden bent over onze zorg. Mocht u er over willen praten, dan kunt u uiteraard contact opnemen met onze praktijk manager Fleur Wesselink. Wellicht kunnen wij een passende oplossing bieden en zorgen dat u in de toekomst met veel vertrouwen onze praktijk bezoekt.

(Translated by Google)
Dear Hutu, from your review we can conclude that you are not completely satisfied with our care. If you would like to discuss it, you can of course contact our practice manager Fleur Wesselink. We may be able to offer a suitable solution and ensure that you visit our practice with great confidence in the future.

Stefan Alberts 13 Nov 2019 - 10:38

Very friendly and competent doctors and staff. Flexible and also very expat-friendly.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Stefan, thank you for the kind recommendation.

Benjamin Westö 12 Nov 2019 - 14:08

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste heer Westo, graag komen wij met u in contact om te praten over uw ervaring in onze praktijk. Aan de hand van uw beoordeling kunnen wij opmaken dat u niet naar tevredenheid bij ons client bent. Alleen met uw feedback kunnen wij onze zorg optimaliseren en u een passende oplossing bieden. Wilt u dan ook contact opnemen met onze praktijk manager Fleur Wesselink via 020-2104007 of info@lassus.nl. Alvast vriendelijk dank voor uw moeite.

(Translated by Google)
Dear Mr Westo, we would like to get in touch with you to discuss your experience in our practice. Based on your review, we can conclude that you are not satisfied with our client. Only with your feedback can we optimize our care and offer you a suitable solution. Would you also like to contact our practice manager Fleur Wesselink via 020-2104007 or info@lassus.nl. Thank you in advance for your efforts.

irma van den berg 12 Nov 2019 - 13:49

Deze Google-recensie is zonder tekst

Diana Kiselova 12 Nov 2019 - 13:32

Deze Google-recensie is zonder tekst

Siddharth Goyal 12 Nov 2019 - 13:30

Deze Google-recensie is zonder tekst

Kate Vigneswaran 12 Nov 2019 - 11:22

Deze Google-recensie is zonder tekst

Giorgio 06 Nov 2019 - 15:39

I was happy but then you send me the survey twice so ... (you lost a star)
[Edit: and is back thanks to the follow up!]

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Mr. Vinci, we are sorry to learn that you received the survey twice. This shouldn't have happened, but perhaps you received the same survey from our other clinic. Either way, we would hereby like to apologize for the inconvenience this has cost you.

Tugce Gulen Bernard 06 Nov 2019 - 15:05

From front desk to dentist everybody is very helpful and informative. They took care of my dental health really good.

Johanna Adamson 06 Nov 2019 - 11:56

After years of having mediocre care at a hospital I found Lassus Tandartsen, especifically Dr Marisol Reyes who took mor ethan enough time to look at my issues and provide advice I never had before. I am more than satisfied with the level or care, patience and knowledge of Dr Reyes. Excellent place to find good oral and maxilar care.

Jody Pijper 06 Nov 2019 - 11:16

Deze Google-recensie is zonder tekst

Bert Circel 06 Nov 2019 - 07:32

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oron ben simon 05 Nov 2019 - 11:59

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Gordon Smith 05 Nov 2019 - 11:55

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Ecaterina Efimenko 05 Nov 2019 - 11:43

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Nieck de Weerd 05 Nov 2019 - 11:41

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Mert çeker 05 Nov 2019 - 11:24

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Maruja León 31 Okt 2019 - 16:50

Good service. A lot of troubles with my invoice.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Mrs Leon, thank you for your review. We are happy to read that you enjoyed our service, but sorry to learn that you have been experiencing troubles with your invoice. Please contact our clinic manager Fleur Wesselink via 020 210 4007 to discuss your experience and find a solution together.

Rammyze Lima 18 Okt 2019 - 14:51

Deze Google-recensie is zonder tekst

Isabelle Csiszar 18 Okt 2019 - 10:00

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Teresa Belvedere 16 Okt 2019 - 21:58

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Pedro Correia 16 Okt 2019 - 21:39

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Magdalena Gazda 16 Okt 2019 - 21:27

Great staff and very professional doctors.I can truly recommended this Dental Praktijk.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Magdalena, thank you so much for taking the time to write these kind words. We are happy to learn that you enjoy our dental care and thank you for your recommendation.

Dominiek Deraeve 16 Okt 2019 - 18:20

Deze Google-recensie is zonder tekst

Miruna Marin 16 Okt 2019 - 17:46

Deze Google-recensie is zonder tekst

Claudio Derada Troletti 16 Okt 2019 - 17:28

Deze Google-recensie is zonder tekst

Mascha Meijer 16 Okt 2019 - 17:26

Deze Google-recensie is zonder tekst

Eva van liempt 16 Okt 2019 - 17:18

Deze Google-recensie is zonder tekst

Irene Haluwet 11 Okt 2019 - 10:49

Deze Google-recensie is zonder tekst

Marcel Mink 10 Okt 2019 - 21:05

Prima praktijk, mooi en netjes ingericht, aardige mensen!

(Translated by Google)
Great practice, nice and neatly decorated, nice people!

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Veel dank voor de mooie review, Marcel!

(Translated by Google)
Many thanks for the nice review, Marcel!

Willy van der Griendt 10 Okt 2019 - 13:38

Deze Google-recensie is zonder tekst

Maartje van der Vis 10 Okt 2019 - 12:51

Deze Google-recensie is zonder tekst

Dani 09 Okt 2019 - 18:51

Betrouwbaar, zeer vakkundig, zeer schoon en als bonus leuk gestyled. Receptie altijd vriendelijk en vlot. Beste tandartspraktijk tot nu toe.

(Translated by Google)
Reliable, very professional, very clean and as a bonus nicely styled. Reception always friendly and smooth. Best dental practice yet.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Dani, thank you for the kind recommendation. This is really appreciated by us. We hope to welcome you again soon.

Tamara Winschiers 09 Okt 2019 - 18:14

Deze Google-recensie is zonder tekst

Maj-britt Shortthing 09 Okt 2019 - 17:40

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Marco Maria Mencaroni 09 Okt 2019 - 17:12

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Susan Davis 01 Okt 2019 - 21:19

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antoine buytendijk 30 Sep 2019 - 11:25

Deze Google-recensie is zonder tekst

Oleksandr Savin 17 Sep 2019 - 21:58

Deze Google-recensie is zonder tekst

Nicola Malorgio 16 Sep 2019 - 19:43

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Philip Griffin 16 Sep 2019 - 10:19

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nicholas hartley 15 Sep 2019 - 15:55

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Ivan Chura 13 Sep 2019 - 17:09

Waste of money and time. I went there to find out how much the installation of a new implant will cost, but instead I was in a regular intake session. During that session was taken photos of my face and teeth, but at end of that session, I asked about the price for the implant and I was told that it's a different appointment to the implantologist...what?!! Did I pay 184 euros by myself to find out that I need to go to another doctor? Definitely I need that but in another place.

Edoardo Orsi 13 Sep 2019 - 11:41

Deze Google-recensie is zonder tekst

Eva Skeete Mc Leed 12 Sep 2019 - 23:12

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Kimberley van Til 12 Sep 2019 - 21:56

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Harry Hur 12 Sep 2019 - 20:13

It was the best experience ever, professional and courteous through and through.

Jim Guldemond 12 Sep 2019 - 19:39

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karin bijl 12 Sep 2019 - 19:19

Zeer prettig en bekwame tandartsen; niet onbelangrijk de praktijk is 7 dagen geopend👍

(Translated by Google)
Very pleasant and skilled dentists; Not unimportant, the practice is open 7 days👍

Magda Kovács 12 Sep 2019 - 18:35

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Martha Castillo 12 Sep 2019 - 17:53

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Len Kotlyar 12 Sep 2019 - 17:51

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Clarissa Gideonse 12 Sep 2019 - 17:50

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Ben Farrell 12 Sep 2019 - 17:39

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Nikolai Maksimov 12 Sep 2019 - 17:37

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Sarah Kelly 12 Sep 2019 - 17:36

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Kimona Chetty 08 Sep 2019 - 07:41

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Subhechchha Joshi 07 Sep 2019 - 19:20

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Marie 06 Sep 2019 - 15:41

Ik moest heel lang wachten maar verder was alles heel goed

(Translated by Google)
I had to wait a very long time but otherwise everything was very good

Marjon Caballero 06 Sep 2019 - 11:55

Good service and brilliant English communicator. Highly recommended for expats!

Manon Dijkerman 06 Sep 2019 - 10:23

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Arjen de Graaf 06 Sep 2019 - 02:17

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frits opdam 05 Sep 2019 - 22:37

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Juan Carlos Gutierrez Larez 05 Sep 2019 - 22:10

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Alexandra Cordea 05 Sep 2019 - 19:17

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Merijn van der Sluijs 05 Sep 2019 - 17:59

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Zeynep Okutan 05 Sep 2019 - 17:54

I went Lassus for cavity treatment, however, my theet hurt more than before after the treatment. Normally you go to dentist for remedy but unfortunately my visit just brought on extra pain..

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Mrs. Okutan, please contact our clinic to set up an appointment to check your teeth. Perhaps the filling is too high which can cause pain or something else is happening. We are very eager to take away your pain and take a look at it. Please reach us via 020-2104007 to set up the appointment.

Merily M 05 Sep 2019 - 17:35

Deze Google-recensie is zonder tekst

Naomi Pentrel 02 Aug 2019 - 15:17

I'm very picky about dentists and I am glad I found Lassus. Everyone has been very kind and I'm convinced the treatment I got was of high quality since they seemed very thorough. After my first visit I got my follow up appointment for the next day (and I could've even come back the same day). I was full on expecting a 3 week wait! So that's very good. Also their practice is very modern and nice. They speak English as well - so it's super easy for me as an expat. Dank je wel!

Antonia Ntai 22 Jul 2019 - 19:41

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Mrs. Ntai, we are very sorry to learn that your husbands' treatment didn't go as planned. Because we do care about what happened, I would like to ask you if you could please send your contact details to our Treatment Coordinator Carmen Guda, via clientrelations@lassustandartsen.nl, together with your husbands details. This is very much appreciated by us and we hope we can find a solution together for all this. With kind regards, team Lassus Tandartsen

Eric Trooster 22 Jul 2019 - 12:27

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Peter Brenninkmeijer 29 Jun 2019 - 09:28

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Adrianna Wisniewska 27 Jun 2019 - 11:36

Professional service - also in English! Would recommend 100%

Erven van Theo Hagenberg 26 Jun 2019 - 09:12

Heel mooie locatie; uitnodigende wachtruimte van alle gemakken voorzien. vriendelijke ontvangst

(Translated by Google)
Very nice location; inviting waiting area with all amenities. friendly reception

Theodora Maria Voutsa 25 Jun 2019 - 13:42

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Rick van Wensen 25 Jun 2019 - 10:57

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Jacqueline De Reus 20 Jun 2019 - 16:59

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Erna Beekman 20 Jun 2019 - 09:47

Ik moest een vulling laten vervangen en dat was binnen een half uurtje gepiept. Er werd mij uitgelegd wat de tandarts ging doen en dat was heel prettig, efficient, de nieuwste technieken worden gebruikt, vakkundig!
Ik ben geen held wat tandartsenbezoek betreft, maar hier kan je met een gerust hart naar toe, zelfs van de verdoving heb ik niets van gemerkt!
Ik kan Lassus tandartsen aanbevelen!

(Translated by Google)
I had to have a filling replaced and that was done within half an hour. It was explained to me what the dentist was going to do and that was very pleasant, efficient, the latest techniques are used, professionally!
I'm no hero when it comes to visiting the dentist, but you can go here with peace of mind, I didn't even notice any of the anesthesia!
I can recommend Lassus dentists!

Anna D 19 Jun 2019 - 11:14

great dentist , serious and clean

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Thank you, Anna.

Hans 19 Jun 2019 - 08:42

Altijd weer prettig om bij Thomas te komen, een goede tandarts, geeft goed advies en het contact met hem is erg aangenaam.

(Translated by Google)
Always pleasant to visit Thomas, a good dentist, gives good advice and the contact with him is very pleasant.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste heer Willemsen, veel dank voor uw beoordeling op Google. We zullen uw waardering met veel plezier delen met Thomas en hopen u nog lang te mogen verwelkomen in onze praktijk.

(Translated by Google)
Dear Mr Willemsen, many thanks for your review on Google. We will be happy to share your appreciation with Thomas and hope to welcome you to our practice for a long time to come.

René Nowak 18 Jun 2019 - 17:43

confuse administration

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Mr. Nowak, thank you for your review. We are more than happy to sort out any (administrative) issues you may have. Please contact us via 020-2104007 to discuss your questions.

Johan Havenaar 18 Jun 2019 - 16:12

Deze Google-recensie is zonder tekst

Frank Bock 18 Jun 2019 - 14:28

Awaiting third appointment where they will actually have a dentist work on my teeth. Intake ... cleaning...xrays...planning. I went with a toothache and want to make some progress.

Sandra Westerkamp 18 Jun 2019 - 13:47

Fijne omgeving, goede tandartsen, prima planningssysteem.

(Translated by Google)
Nice environment, good dentists, excellent planning system.

Rosy Piets 18 Jun 2019 - 13:29

Ik vind dat de tandarts meer tijd had mogen inruimen om naar mijn verhaal te luisteren

(Translated by Google)
I think the dentist should have taken more time to listen to my story

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste mevrouw Piets, dank voor uw beoordeling op Google. Uiteraard nemen wij graag alle tijd voor u. Wilt u daarom contact opnemen met onze praktijk, zodat wij hier in de toekomst rekening mee kunnen houden? Alleen met uw feedback kunnen wij onze zorg verbeteren en vernemen wij graag wie u heeft geholpen. Dit kan via 020-2104007 of info@lassustandartsen.nl

(Translated by Google)
Dear Mrs. Piets, thank you for your review on Google. Of course we are happy to take all the time for you. Would you therefore like to contact our practice so that we can take this into account in the future? Only with your feedback can we improve our care and we would like to hear from you who helped you. This can be done via 020-2104007 or info@lassustandartsen.nl

David van den Hoogen 18 Jun 2019 - 13:11

Ik ben goed en professioneel behandeld in een prettige sfeer. Het resultaat van de behandelingen die ik heb ondergaan was ook zeker naar tevredenheid.

(Translated by Google)
I was treated well and professionally in a pleasant atmosphere. The results of the treatments I underwent were certainly satisfactory.

Zsolt Fülöp 18 Jun 2019 - 11:31

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Liza Bijl 18 Jun 2019 - 11:30

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Valentin Zberea 18 Jun 2019 - 11:14

- When I was in pain I would've preferred they informed me for how much longer I need to wait after the time of the appointment
- There is no transparency on pricing and they didn't give me advice based on my insurance plan.

+ The waiting room is very spacious and welcoming for the parents coming with children
+ In fairness other people seem to be treated fairly and they didn't need to wait for long

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Mr. Zberea, we are sorry to learn that things didn't go as expected. Please be aware that you can review our rates on our website and you should receive an estimate for each treatment above € 250,-. Our clinic manager is already in contact with you to discuss your experience and find a solution together.

Hamed Horati 18 Jun 2019 - 10:53

Excellent service. Friendly doctors.

Mandy Zheng 16 Jun 2019 - 23:23

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Abel van de Craats 12 Jun 2019 - 11:41

Hele fijne tandartspraktijk. Ze nemen echt de tijd voor je, geven uitstekend advies en luisteren naar al je vragen. Het pand ziet er ook nog eens erg goed uit! Ik plan mijn tandartsbezoek altijd om mijn afspraken in Amsterdam heen zodat ik naar Lassus kan.

(Translated by Google)
Very nice dental practice. They really take the time for you, give excellent advice and listen to all your questions. The building also looks very good! I always plan my dentist visit around my appointments in Amsterdam so that I can go to Lassus.

Steven 04 Jun 2019 - 15:28

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Farahhaniza Bajuri 28 Mei 2019 - 13:39

Deze Google-recensie is zonder tekst

Bart Klijnstra 17 Mei 2019 - 17:24

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Aalt Swiebel 16 Mei 2019 - 10:32

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Barbara Ferreira 16 Mei 2019 - 09:59

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Whitney Watson 14 Mei 2019 - 13:26

Lovey office and facilities, staff are really friendly and nice, would recommend.

Giacomo Mazzullo 13 Mei 2019 - 21:19

One of the beat dentist I know. Professional, clean, right pricing, open 7days a week.

Ruth Gangi 13 Mei 2019 - 21:04

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Matt Hopkins 13 Mei 2019 - 16:12

Good Dentists, Friendly and offer good advice. You can see any practitioner, change it up, or choose to see the same favorite ones each time.

Derya Dönmez 13 Mei 2019 - 15:37

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Nicky Peeters 13 Mei 2019 - 15:10

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E Vreeland 08 Mei 2019 - 09:58

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Claudia van Loon 07 Mei 2019 - 16:12

Een eerste bezoek aan Paul Heijnen. Mijn tandarts ging remigreren terwijl ik met extreme pijn liep. Ik ben kundig opgevangen door Paul ; hij luistert goed en denkt actief in evt oorzaken en oplossingen. Ik ging gerustgesteld de deur uit met een plan van aanpak.

(Translated by Google)
A first visit to Paul Heijnen. My dentist went to remigrate while I was in extreme pain. I was ably taken care of by Paul; He listens well and actively thinks about possible causes and solutions. I left feeling reassured with a plan of action.

Wim Smits 07 Mei 2019 - 09:40

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Judith Vos 06 Mei 2019 - 17:12

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Stefanie Ladangh 06 Mei 2019 - 17:09

Deze Google-recensie is zonder tekst

Súsanna Thomassen 06 Mei 2019 - 17:06

Deze Google-recensie is zonder tekst

Georgios Filippatos 06 Mei 2019 - 16:23

Very Friendly and patient staff.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Thank you for taking the time to write this review. We are happy to learn that you are satisfied with our service and dental care.

Athenais Gueraoui 06 Mei 2019 - 15:42

Deze Google-recensie is zonder tekst

Wojciech Kmiecik 06 Mei 2019 - 15:40

Deze Google-recensie is zonder tekst

Thea Cali 06 Mei 2019 - 15:20

Deze Google-recensie is zonder tekst

Vlad-Cristian Marin 06 Mei 2019 - 15:18

Deze Google-recensie is zonder tekst

Yin Yang 06 Mei 2019 - 15:13

Deze Google-recensie is zonder tekst

Bouke Bergsma 06 Mei 2019 - 15:05

Niels Kik is een fijne tandarts!

(Translated by Google)
Niels Kik is a great dentist!

Alena Subbotina 19 Apr 2019 - 12:42

Really nice clinic! I had some emergency with tooth, and they gave me an appointment at the same day!

Sasja Dekker 17 Apr 2019 - 09:51

Mijn tandarts is sinds kort bij deze tandartspraktijk, en ik vind het een ontzettend fijne praktijk! Hele vriendelijke mensen, mooi ingerichte ontspannen wachtruimte, en verzorgde professionele behandelruimtes! Gister gebeld voor spoedafspraak, en kon vanochtend vroeg meteen terecht, en weer fijn en goed geholpen! Ik kan deze praktijk voor iedereen aanraden, echt top!

(Translated by Google)
My dentist recently joined this dental practice, and I think it is a very nice practice! Very friendly people, beautifully decorated relaxing waiting area, and well-maintained professional treatment rooms! Called yesterday for an emergency appointment, and was able to come in early this morning, and again nice and well helped! I can recommend this practice to everyone, really great!

Irfan Cetiner 11 Apr 2019 - 12:31

Deze Google-recensie is zonder tekst

Marieke Bremer 10 Apr 2019 - 20:19

Deze Google-recensie is zonder tekst

Tom Kloos 10 Apr 2019 - 19:56

Deze Google-recensie is zonder tekst

Cornelis Dijkers 08 Apr 2019 - 10:59

Deze Google-recensie is zonder tekst

Adriana Wiesemann 05 Apr 2019 - 17:23

Deze Google-recensie is zonder tekst

JimRaisNL 05 Apr 2019 - 11:02

Zowel bij de locaties Stadionplein als Keizersgracht heb ik goede ervaring mee. Vooral de niet typische, informele sfeer van een tandartspraktijk bevalt goed - en dat zie je terug bij de relaxter houding van cliënten in de wachtruimte/lounge. De professionaliteit van de tandartsen en mondhygiënisten, de vriendelijkheid van de medewerkers, de gedetailleerde uitleg in de behandelruimte en de kwaliteit van de verrichte werkzaamheden zijn de belangrijke punten voor mij als cliënt. Hoewel zelf geen last van heb, is deze tandartsenpraktijk zeker aanrader voor degenen die te kampen hebben met tandartsfobie - juist vanwege de informele sfeer.

(Translated by Google)
I have good experience with both the Stadionplein and Keizersgracht locations. I especially like the non-typical, informal atmosphere of a dental practice - and this is reflected in the more relaxed attitude of clients in the waiting area/lounge. The professionalism of the dentists and dental hygienists, the friendliness of the employees, the detailed explanation in the treatment room and the quality of the work performed are the important points for me as a client. Although I don't suffer from it myself, this dental practice is definitely recommended for those who suffer from dental phobia - precisely because of the informal atmosphere.

Sophie Drossaers 04 Apr 2019 - 13:48

Deze Google-recensie is zonder tekst

Shavelie Menzo 04 Apr 2019 - 13:28

Deze Google-recensie is zonder tekst

Valeryia Sialitskaya 04 Apr 2019 - 09:57

Deze Google-recensie is zonder tekst

Karlijn Van Grinsven 03 Apr 2019 - 21:20

Deze Google-recensie is zonder tekst

Siebe de Boo 03 Apr 2019 - 15:42

Deze Google-recensie is zonder tekst

Merel von Carlsburg 03 Apr 2019 - 14:23

Deze Google-recensie is zonder tekst

Titcha Vredeman 03 Apr 2019 - 14:11

Deze Google-recensie is zonder tekst

claire-M M. 03 Apr 2019 - 13:19

Deze Google-recensie is zonder tekst

ania onopiuk 03 Apr 2019 - 13:18

I never thought that would enjoy going to my dentist appointments. That happenes with this practice. All the dentists, ortho & all the assistants are amazingly nice and friendly. My whole family including 5 years old (who isn’t scared of the visits at all) are super satisfied with Lassus.

Stephanie van Rappard 21 Mrt 2019 - 14:26

Stelletje amateurs. Onervaren specialisten die niet met elkaar communiceren. Prioriteit is zoveel mogelijk verdienen op de patient. Ver van wegblijven.

(Translated by Google)
Bunch of amateurs. Inexperienced specialists who do not communicate with each other. The priority is to earn as much as possible from the patient. Stay far away.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste mevrouw Van Rappard, graag komen wij met u in contact om te praten over uw ervaring in onze praktijk, zodat we samen naar een passende oplossing kunnen zoeken en onze zorg kunnen verbeteren. Wilt u daarom contact opnemen met onze Praktijk Manager via 020-4713137 of info@lassustandartsen.nl. Dit wordt door ons zeer gewaardeerd.

(Translated by Google)
Dear Mrs. Van Rappard, we would like to get in touch with you to talk about your experience in our practice, so that together we can look for a suitable solution and improve our care. Please contact our Practice Manager on 020-4713137 or info@lassustandartsen.nl. We greatly appreciate this.

Angela McKay 14 Mrt 2019 - 21:36

Deze Google-recensie is zonder tekst

Charlotte Hollenberg 14 Mrt 2019 - 20:57

Super tevreden met deze praktijk en dat al sinds jaren. Het fijne is, dat vrijwel alle specialisten, zoals bv een kaakchirurg of endodontoloog in huis zijn. Voor een spoedafspraak is er voor mij tot nu toe altijd een afspraak op die dag mogelijk gemaakt in een van de drie praktijken.

(Translated by Google)
Super satisfied with this practice and have been for years. The great thing is that almost all specialists, such as a dental surgeon or endodontist, are in-house. For an emergency appointment, so far an appointment on that day has always been made possible for me in one of the three practices.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Charlotte, wat fijn dat u super tevreden bent met onze praktijk. We waarderen uw beoordeling via Google enorm en hopen u nog lang te mogen blijven verwelkom in de praktijk.

(Translated by Google)
Dear Charlotte, how nice that you are very satisfied with our practice. We greatly appreciate your review via Google and hope to welcome you to the practice for a long time to come.

Alex Boyce 14 Mrt 2019 - 11:36

Clean, friendly, professional...great dental experiences there so far!

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Alex, thank you for writing this wonderful review. It's very much appreciated by us.

anita 12 Mrt 2019 - 11:22

Top! Deskundig en heel aardig!

(Translated by Google)
Top! Knowledgeable and very nice!

Xander Lykopoulos 11 Mrt 2019 - 10:30

Kundige specialisten. Klantvriendelijke service.

(Translated by Google)
Skilled specialists. Customer-friendly service.

Eliza Johns 07 Mrt 2019 - 16:35

Deze Google-recensie is zonder tekst

Jannemijn Kroezen 07 Mrt 2019 - 15:51

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dankjewel, Jannemijn.

(Translated by Google)
Thank you, Jannemijn.

C Stephens 07 Mrt 2019 - 15:11

Always a great experience at the dentist!

Have had an amazing experience at the practice. Never felt rushed or like I was a number.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Thank you, Chuck! Happy to read that you are satisfied with our services.

jacqeuline diem 06 Mrt 2019 - 21:31

Deze Google-recensie is zonder tekst

Lorenzo Italia Diana 06 Mrt 2019 - 20:52

Deze Google-recensie is zonder tekst

Adriaan Bruning 06 Mrt 2019 - 20:12

Deze Google-recensie is zonder tekst

Jody shoobidoobidoo 06 Mrt 2019 - 19:04

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dankuwel, Jody.

Gretchen Garnett 06 Mrt 2019 - 12:00

Deze Google-recensie is zonder tekst

陈海林 06 Mrt 2019 - 10:37

doctors are very skillful and nice. experience in Lassus was extremely good.

Rens J H 06 Mrt 2019 - 10:25

Prachtige locatie, ervaren werknemers en een zeer prettige sfeer.

(Translated by Google)
Beautiful location, experienced employees and a very pleasant atmosphere.

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Hartelijk dank voor de goede beoordeling!

(Translated by Google)
Thank you very much for the good review!

rebecca petrani 06 Mrt 2019 - 10:24

Deze Google-recensie is zonder tekst

StadsdorpZuid Amsterdam 06 Mrt 2019 - 10:12

Deze Google-recensie is zonder tekst

Rifa Shiva 06 Mrt 2019 - 09:53

Goede eerlijke mening. Alleen beter inventariseren als een afspraak niet telefonisch of per mail kan. Soms heb ik wel een gehaast gevoel en voelt het niet aan als de arts echt tyd heeft voor je. Beetje massa productie idee..
Voor de rest wel een mooie locatie

(Translated by Google)
Good honest opinion. Only make a better inventory if an appointment cannot be made by telephone or email. Sometimes I feel rushed and it doesn't feel like the doctor really has time for you. Little mass production idea..
Otherwise a nice location

willeke koolhof 06 Mrt 2019 - 09:27

Behandeling goed maar Lassus begint wel erg groot te worden en minder persoonlijk daardoor.

(Translated by Google)
Treatment is good, but Lassus is starting to get very big and therefore less personal.

Joshua Bruens 06 Mrt 2019 - 09:26

Really professional and fast everyone was friendly and helpful. Could book Kate appointments which was very useful.

Adam van Heerden 06 Mrt 2019 - 09:24

Deze Google-recensie is zonder tekst

Kurt Lloyd 06 Mrt 2019 - 09:20

Deze Google-recensie is zonder tekst

de vier j's de jong 06 Mrt 2019 - 09:18

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Claudia, omdat u alleen een slechte beoordeling heeft gegeven zonder uitleg, komen wij graag met u in contact om te praten over uw ervaringen in onze praktijk.Alleen met de feedback van onze cliënten kunnen wij onze zorg verbeteren. Wilt u daarvoor contact opnemen met Praktijk Manager Fleur Wesselink via info@lassustandartsen.nl of telefonisch via 020 - 210 4007. Dit wordt door ons zeer gewaardeerd.

(Translated by Google)
Dear Claudia, because you only gave a bad review without explanation, we would like to get in touch with you to talk about your experiences in our practice. Only with the feedback from our clients can we improve our care. Please contact Practice Manager Fleur Wesselink via info@lassustandartsen.nl or by telephone on 020 - 210 4007. We would greatly appreciate this.

Charly Cardeño 25 Feb 2019 - 21:50

Very good service. A bit expensive, but you get what you pay for. They're good at what they do.

M S 14 Feb 2019 - 09:33

Deze Google-recensie is zonder tekst

Sophie Dijkkamp 12 Feb 2019 - 22:24

De tandartsen en assistentes zijn altijd erg vriendelijk, maar door de grootte van de praktijk ben je tussen afspraken door gewoon een nummertje. Je moet zelf goed opletten dat gemaakte afspraken na worden gekomen en dat er voldoende afstemming tussen de verschillende specialisten plaatsvindt. Aan de kwaliteit niets aan te merken.

(Translated by Google)
The dentists and assistants are always very friendly, but due to the size of the practice, you are just a number between appointments. You must pay close attention to ensure that agreements are kept and that there is sufficient coordination between the various specialists. There is nothing to complain about the quality.

Davine Munch 12 Feb 2019 - 18:09

Ik ben uit angst jarenlang niet bij de tandarts geweest. Dit jaar de keus gemaakt om weer te gaan. Van te voren duidelijk aangegeven dat ik erg angstig was. Ik werd direct prettig geholpen. Zowel de tandarts als de mondhygiëniste (Natascha) namen uitgebreid de tijd en mijn angst is al een stuk minder geworden.

(Translated by Google)
I haven't been to the dentist for years out of fear. This year I made the choice to go again. It was clearly stated in advance that I was very anxious. I was immediately helped. Both the dentist and the dental hygienist (Natascha) took their time and my anxiety has already diminished considerably.

Olav Rohof 08 Feb 2019 - 14:48

Prachtige praktijk, maar vooral goede deskundige zorg op een vriendelijke manier

(Translated by Google)
Beautiful practice, but above all good expert care in a friendly manner

Dianthe van Velzen 07 Feb 2019 - 23:14

Deze Google-recensie is zonder tekst

Alberto Prado 07 Feb 2019 - 19:32

The experience at Oympisch Stadion has been good. The entire experience however with Lassus Tandartsen can be signifianclty improved. I have been through a program over the last 18 months (I just started invisalign now) and very often had not idea where I was in the program, the reason for the different procedures (some of which I question whether they were necessary) and the difficulty to find appropiate slots as the staff seems to be overloaded. I have been penalised for canceling last minute but on the other hadn have been kept waiting for 30min multiple times before I could be attended. It seems to me the practice is centered around maximising revenue/profit at the expense of customer satisfaction and that is not sustainable long term. It will damage reputation fast, which on the other hand is something that takes long to build.

Guillermo Riojas 07 Feb 2019 - 14:19

Had to get a wisdom tooth extracted, which is never fun. The dentist made it so smooth and quick that the process finished before i noticed.

Ton Lemette 07 Feb 2019 - 12:41

Deze Google-recensie is zonder tekst

Claudia Schrobsdorff 06 Feb 2019 - 13:08

Ik werd goed geholpen door mijn tandartse Maartje, zij en haar assistente hebben een geruststellende en bekwame manier van doen. De praktijk is helder, de ontvangst vriendelijk. Ik ben tevreden.

(Translated by Google)
I received good help from my dentist Maartje, she and her assistant have a reassuring and competent manner. The practice is clear, the welcome is friendly. I am satisfied.

Laurina Hildering 06 Feb 2019 - 12:19

Deze Google-recensie is zonder tekst

Reinjan Vrolijk 06 Feb 2019 - 10:39

Deze Google-recensie is zonder tekst

Tim van den Boogaard 06 Feb 2019 - 08:04

Deze Google-recensie is zonder tekst

Jose Dassen 05 Feb 2019 - 19:54

Ik werd 1 uur vóór m’n afspraak gebeld dat deze niet doorging. Dit was m’n eerste afspraak en intake/ kennismaking. Erg vervelend.

(Translated by Google)
I received a call 1 hour before my appointment that it was cancelled. This was my first appointment and intake/introduction. Very annoying.

Vera Poelmann Wolfs 05 Feb 2019 - 16:35

Deze Google-recensie is zonder tekst

Varsha Kalloe 05 Feb 2019 - 14:50

I visited the dentist for the first time and I had a wonderful experience. The staff is super friendly.

Martijn Dooijes 05 Feb 2019 - 09:53

Deze Google-recensie is zonder tekst

Olga Nagtegaal 04 Feb 2019 - 22:57

Prachtige locatie, fijne mensen.

(Translated by Google)
Beautiful location, nice people.

Ellen van der Vechte 04 Feb 2019 - 21:57

Deze Google-recensie is zonder tekst

Carien Nieters 04 Feb 2019 - 21:49

Deze Google-recensie is zonder tekst

gameplay YTlsROBLOX 04 Feb 2019 - 19:58

Deze Google-recensie is zonder tekst

Laura v.d. Sanden 04 Feb 2019 - 19:57

Deze Google-recensie is zonder tekst

Jetty Siepelinga 04 Feb 2019 - 19:15

Deze Google-recensie is zonder tekst

Bhaven F.G. Heeremans 04 Feb 2019 - 18:46

Vriendelijk,professional...verzorgd

(Translated by Google)
Friendly, professional...cared for

Eerika Roos-Kulvik 04 Feb 2019 - 18:45

Deze Google-recensie is zonder tekst

wout niebuur 04 Feb 2019 - 18:04

Deze Google-recensie is zonder tekst

Bianca Besciu 04 Feb 2019 - 17:52

Deze Google-recensie is zonder tekst

Jenissi de Lange 04 Feb 2019 - 17:03

Deze Google-recensie is zonder tekst

helen de preijker 04 Feb 2019 - 16:55

Deze Google-recensie is zonder tekst

Demet Turkay 04 Feb 2019 - 16:50

Horrible! Total rip off. The dentists charge anything they want even without any treatment. No chance to reject, no information provided, assistants are rude. I even sent a few complaints. Nobody cares. Please stay away.

Vanilla & Velvet 04 Feb 2019 - 16:48

weer perfect geholpen

(Translated by Google)
again perfectly helped

Daniela Martin Machado 04 Feb 2019 - 16:37

Deze Google-recensie is zonder tekst

Peter Maas 04 Feb 2019 - 16:29

Prima geholpen, ziet er erg netjes uit.

(Translated by Google)
Very helpful, looks very neat.

Irina Sinikova 04 Feb 2019 - 16:29

Deze Google-recensie is zonder tekst

lemej amsterdam 04 Feb 2019 - 16:26

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste client, omdat u alleen een beoordeling heeft gegeven en geen review heeft geschreven, komen wij graag met u in contact om inzicht te krijgen waarom u deze lage beoordeling heeft gegeven. Kunt u contact opnemen met Praktijk Manager Fleur Wesselink via 020 - 210 4007 of per e-mail naar info@lassustandartsen.nl?

(Translated by Google)
Dear client, because you only gave a rating and did not write a review, we would like to get in touch with you to gain insight into why you gave this low rating. Can you contact Practice Manager Fleur Wesselink on 020 - 210 4007 or by e-mail to info@lassustandartsen.nl?

Alexander van Haaster 04 Feb 2019 - 16:24

Deze Google-recensie is zonder tekst

Debby van der pool 04 Feb 2019 - 16:17

Deze Google-recensie is zonder tekst

Tamzyn Revolta 04 Feb 2019 - 16:16

Excellent service in comfortable surroundings, professional and friendly staff.

Louise Traberg 04 Feb 2019 - 16:16

Deze Google-recensie is zonder tekst

Leo Smits 04 Feb 2019 - 16:14

Deze Google-recensie is zonder tekst

Tisja v 04 Feb 2019 - 16:10

Deze Google-recensie is zonder tekst

Nicky Coelewij 04 Feb 2019 - 16:06

Deze Google-recensie is zonder tekst

Mohamed Adda 29 Jan 2019 - 17:55

Medewerkers zijn supervriendelijk en geduldig

(Translated by Google)
Employees are super friendly and patient

Dana Moffat 16 Jan 2019 - 16:29

I had such a nice experience yesterday at Lassus. The environment is aestecialy lovely and comfortable- and Marjolein and Mohammed took such great care of me. Thanks for the great service!

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Ms. Moffat, thank you for your kind review. It is a true pleasure to learn that you had such a nice experience at our clinic, especially with your dentist Mohamed and hygienist Marjolein. We will definately share your review with them and look forward to keep welcoming you at our clinic.

Yulia Pokusaeva 29 Nov 2018 - 19:00

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Thank you, Yulia!

osman goker 29 Okt 2018 - 05:36

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste heer Goker, n.a.v. deze review komen wij graag met u in contact om uw review inhoudelijk te bespreken. Helaas heeft u alleen een beoordeling gegeven en horen we graag wat er mis is gegaan om zodoende onze service en zorg te kunnen verbeteren. Wilt u hiervoor contact opnemen met onze behandelcoördinator Carmen via clientrelations@lassustandartsen.nl of 020-4713137. Dit wordt door ons zeer gewaardeerd. Mvg, team Lassus Tandartsen

(Translated by Google)
Dear Mr Goker, based on this review we would like to get in touch with you to discuss the content of your review. Unfortunately, you have only provided a review and we would like to hear what went wrong in order to improve our service and care. Please contact our treatment coordinator Carmen via clientrelations@lassustandartsen.nl or 020-4713137. We greatly appreciate this. Kind regards, team Lassus Dentists

Eugen Martynov 09 Okt 2018 - 19:50

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Thank you, Eugen

Buhassan hamad 05 Sep 2018 - 13:06

i had a wonderful experience with doctor monique she is very extremely experienced she fixed two roots canals in two days

also the clinic is very good and clean with a lot of specialists

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Mr. Buhassan, thank you for taking the time to write this wonderful review. We are happy to read you had a wonderful experience at our clinics in the past couple of days, especially with dentist Monique.

Henk-Jan van Roekel 26 Jul 2018 - 17:52

Mooie moderne praktijk, goede service, ruime openingstijden!

(Translated by Google)
Beautiful modern practice, good service, long opening hours!

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Henk-Jan, bedankt voor deze mooie woorden en positieve beoordeling!

(Translated by Google)
Dear Henk-Jan, thank you for these kind words and positive review!

Niña van Dijk 09 Mei 2018 - 11:49

Zo is het geen straf meer om naar de tandarts te gaan! "Het is altijd lente in de ogen van de tandarts..."

(Translated by Google)
This means it is no longer a punishment to go to the dentist! "It's always spring in the dentist's eyes..."

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Nina, dank voor de leuke waardering!

(Translated by Google)
Dear Nina, thank you for the nice appreciation!

Liv Lemmens 09 Mei 2018 - 11:44

Prachtige tandartspraktijk en zeer vriendelijk geholpen. Goed bereikbaar vanaf de ring en gratis parkeren. Verreweg de meest professionele in de buurt

(Translated by Google)
Beautiful dental practice and very friendly service. Easily accessible from the ring and free parking. By far the most professional around

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Liv, dank voor de mooie waardering over onze praktijk!

(Translated by Google)
Dear Liv, thank you for the wonderful appreciation of our practice!

Kia Kamgar 02 Mei 2018 - 10:40

I have known Thomas personally for many years after he was a client of mine. When I became a client of his, I found him to be very attentive (as I 'hate[ed]' dentists) and found his attention to detail and explanations of the treatment very comforting. When I learned that he opened a practice I was a little apprehensive, but I have been very pleasantly surprised that the attention to detail, attentiveness & comfort hasn't been lost with any of the staff in his employ. Highly recommended!

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Kia, thank you so much for the kind words about our clinic and Thomas. We are happy to learn that you are pleasantly surprised about our attention to detail, attentiveness & comfort of our staff and hope to keep welcoming you for many years.

Giovanni Rampinini 01 Mei 2018 - 09:38

I am rather happy about the service overall. Fifth star when you will reply to my emails...

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dear Giovanni, thank you for the kind review. We are happy to learn that you are satisfied with the service overall, however we are sorry to learn that you have some issues regarding your emails. Please contact our Client Relations Officer Carmen Guda via clientrelations@lassustandartsen.nl to sort it out.

Virgo May 30 Apr 2018 - 20:04

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Thank you, Martyna!

karin h 30 Apr 2018 - 10:19

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Hartelijk dank, Karin!

(Translated by Google)
Thank you very much, Karin!

Sanne Krop 30 Apr 2018 - 10:12

Deze Google-recensie is zonder tekst

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Dankjewel, Sanne!

(Translated by Google)
Thank you, Sanne!

Michael Huijskens 29 Apr 2018 - 21:54

Dit is een van de mooiste locaties van Lassus Tandartsen goede parkeer gelegenheid (parkeer garage onder de praktijk). En de tandartsen nemen te minste de tijd om alles zorgvuldig te doen.
Goede zorg en ze gaan voor de beste kwaliteit! En dat vind ik persoonlijk erg belangrijk!

(Translated by Google)
This is one of the most beautiful locations of Lassus Dentists, with good parking facilities (parking garage under the practice). And at least the dentists take the time to do everything carefully.
Good care and they go for the best quality! And I personally think that is very important!

waardering
Reactie van/namens: Lassus Tandartsen Olympisch Stadion

Beste Michael, hartelijk dank voor de mooie review over onze nieuwe locatie. We hopen je dan ook nog lang te mogen blijven verwelkomen bij Lassus Tandartsen.

(Translated by Google)
Dear Michael, thank you very much for the nice review about our new location. We hope to continue to welcome you at Lassus Dentists for a long time to come.